Hi, the thing is, it's hard for you to accept the fact that I'm a scammer, but you know perfectly well that proving a casino is a scam is difficult. I'll even give you an example in this situation. I write to them to permanently block my account, but they ignore me. We understand that they're doing this intentionally, but we also understand that they'll justify it by saying they're busy and need time to respond. And of course, after I file a complaint, they'll immediately block my account! So, my complaint won't change anything, and you know that perfectly well. I won't be able to get my money back because they can always justify themselves.
Hello, there are only two options:
1) you ask the mediator to reopen the complaint and then check all your concerns.
OR
2) you do not reopen the case, and then there is nothing to talk about on the forum
As you know already, we cannot investigate or properly respond to such posts because this is a forum, not a complaint. Can you kindly think about the situation without frustration? I would love to help you, but you need to take the first step.
Yes, I understand that much, and the mediators will review the rest; do not worry, please. You'll surely get noticed. I wish you the best with the case.
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