Slothub Casino - general discussion

If you want to discuss anything related to Slothub Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello. would like to know why there are these country restrictions from a provider? one is allowed, the other not? can someone please explain this to me? I thought that the provider is always the same? at Slothub the Play n Go slots do not work in Austria. I can't make sense of it. in Austria I only have 5 game providers at this casino. I find it a sign of inadequacy these days.

The casino has unblocked me and we sorted it out. They were very helpful in the end. You can close this complaint thank you

Hello there,

That's great. 🙂 Another happy ending.

Thank you for your update, I informed Kristina and the complaint will be closed.

Hello, I'll try to explain. 🙂

Technically each game provider should be licensed to provide its products - games - in certain countries. the same goes for the casino. Sometimes the games are restricted because this particular license is no longer valid, sometimes the game provider just does not want to offer the games anymore or the casino has not reached a partnership with the certain game provider.

There are many more possible reasons I'm afraid.

I'd suggest you check the general terms of use in the casino to find a part saying something about those game providers being restricted to players from...

Sadly, Austria is probably heavily restricted due to local law, I'd say.

Sometimes casinos provide even restricted games, but by doing so, they risk the game provider's wrath.

Another common case is that games (usually with a higher RTP) are restricted while playing with the bonus.

I hope that I covered the basics for you 🤔.

Hey 🙂

Is a great casino it seems!

Games run smoothly and there are plenty of providers too. 🙂

Only started playing today so I can't say too much.

I just want to mention that the first deposit bonus is 100%.

Best regards

Hey dear! 😁

May the luck play with you 👍😁.

Just to make sure about the bonus, we listed 150% up to €777, so did you take a different one? Or did you find another gap in our bonus upates🤯?

Thank you in advance!

Hello you beautiful person ♥️✌🏼🕊✌🏾

I actually wanted to take the 150% bonus but it wasn't available.

The chat rep told me they updated it and it's 100% now.

But it's not that bad 🙂

I am not mentioning such things to annoy you or anything else!

I just wanted to let you know again 🙂

✌🏾🕊✌🏼

I see, so I will inform our team to make the proper update!

Thank you, keep us posted!

Hi,

I have a question, When I play a greentube game on slothub casino I see that I am playing on ' api.royalgaming.com'

This can't be right I think, It has to be a greentube server wright ?

Is this casino real or scammers ?

Thanks for the answers.

Greetings Dogskull

Hello,

sadly we do not have any GreenTube games in our free games library, so I can't check the source.

I guess you can check it on the game provider's website if you try to play the game. Alternatively, try the same game in a different casino.

According to our review, the games are ok, though.

Hello,

First of all, I'm sorry you have any doubts about this, but no worries.

Slothub is a Curacao licensed casino and all our games are provided by Softgaming and Softswiss.

When I talked to the technical team, they distribute the games through this API because they integrate the games through our parent company, RoyGaming.

We are not authorized to make any changes on the games, and only URL masking is available for API security and distribution.

Best,

SlotHub Casino

Why do Moon Princess act so weird? when you are in the "Trinity mode" on this site when it does the removal part it takes away the "faces" symbol instead of the lower symbols first.. for me it seems like fake slots? on the real game it should take away all the lower symbols first and then the "faces" symbols

hopefully anyone can understand my ramblings and tell why it happens

Hello,

I guess that I understand the point, sort of reverted clearing order of the symbols in the free round, right? I would like to suggest playing Moon Princess here for free, to check whether it acts the same way. Will you give it a go?

Hello,

When I check out our Moon Princess game, I see that it is provided by Softmaya as a Play'n Go game.

I'm not sure if it's a problem you're talking about, but it could be due to internet speed, a momentary error or a provider update. Specifically I'm not sure if this is an issue.

Please share with us at support@slothub.com if you had a technical issue with the game details so our technical team can check it out.

Sincerely,

SlotHub Casino

Yeah, storm mode should remove all the simple symbols first then the princess symbols but on Slothub it didn't care for the order it could remove princess symbols before ex. the bell was removed.

Tested on the site you gave me and it does it correctly, Moon Princess and Rise of Olympus does not play correctly on Slothub why is that?

Hello,

now that a casino representative joined us, I suggest you cooperate with the casino to find out.

Thank you to this casino and especially to Francesco from the operators. They sent my big payment quickly. I really had no hope for it. I understand the quality of their names better now...

They currently have a license on their website from Curacao Interactive Licensing.

Just so you know this is a fake! license seal as the Licensor does not know this casino.

For the Casino Guru team, you should contact the Licensor and ask them if they are aware of this casino and owner...

Looks like another fake casino with some shady stuff.

I agree with you

Belongs to Morespin which offers fake games.

No wonder they have fake licenses.

There are more and more such dubious casinos!