ReloadBet Casino - general discussion

If you want to discuss anything related to ReloadBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Good evening, my withdrawal is still pending, I don't understand why they will pay me or is it another casino that doesn't pay its customers????

Hello, could you also please tell me how the casino explained to you why your withdrawal is still pending ? How long has your situation been going on ? 

I will wait for your reply. 

Good morning, they simply ask for papers and more papers. The account is verified and they still ask for papers. They canceled the withdrawal and asked for proof of payment. I've sent it three times and it's simply the same. I send an email and they don't respond. I already made a withdrawal and there were problems. I also think they wait for them to cancel payments and then lose everything. And what's more, we talk to support and the answers are all the same, it seems to me that they are simply recorded, the worst casino I've ever played in. I just want my money and close the account, my money, I don't even one more cent. and revolting

I requested the withdrawal 5 days ago but they canceled it on the third day because I made the deposit via mbway even though it was from my already verified account. Ok, I sent it and requested the withdrawal again and in short two days it has been in the same pending state, always pending... .I don't know what to do anymore because the emails are not answered and the support team all say the same

If you ask me, this is the most common pain players must face in casinos... No wonder we're hearing constantly "they only intend to cancel the withdrawal so I can lose the money meanwhile". With all honesty, I can't tell what is happening in your case, we can speculate whether it is a lack of internal communication within the casino, a technical issue, or a lower staff base.

But what I can say, on the other hand, is that this casino has so far earned quite a poor security rating. Thus, it is a warning that you may encounter issues there.

Have you seen it before (check this link, please)?

Good morning, yes, I've seen this, I just want my money and then clear the account... I'm not going to lose my winnings because I still deposited some and the profit isn't much but it's mine and I'm not going to give up.

After so much stress, they already paid and I canceled the account, I can't get upset. Thank you

I'm glad to see that and I'm happy for you too. I think it is a very good feeling to get your money, and I see that you have already decided not to continue with this casino. How long did the whole withdrawal process take if I may know ? 

You actually get paid? Well, I'm so glad you made it!

Without the passion to repeat myself again, I suggest picking a casino with at least a good safety index. Just in case some issues arise, you know? One can never be too careful with casinos. 🤔

They simply send recorded messages and don't respond to emails....I don't know how to get in touch with them anymore, I just want my money and fix the account, so I ask you to help me get in touch with the casino because I already I tried several times and nothing, no one responds to me

Hour ago you wrote that you got the money and now you say you want your money, so I don't understand what the situation is ? So you got your money and the casino paid it or not ? 

Two weeks basically

I was wrong, now I have a complaint from 5 foreigners who have already made the complaint and I thought it was here, I just opened the link to my Hotmail and thought it was from the other person. And sadly, almost all casinos make it difficult to pay..but this one already paid with great cost but paid thanks to

You think you placed a complaint on 5Gringos casino, yes ? So I would ask you to continue the conversation about this casino here: https://casino.guru/forum/casinos/5gringos-casino---general-discussion , to keep this thread clear. Feel free to describe what happened there.

No, I was wrong, I opened another complaint here but not at this casino, everything is resolved because I have already closed the account

I understand, so let's leave it as it is and this thread will only be about other things regarding ReloadBet Casino. Thanks for the clarification.