Rajabets Casino - general discussion (page 7)

Thank you, Romi.

Hello Friends,, Rajabets kyc verification issue... I submitted two days ago still it not completed

I played many casino's but none of them are taken not too long for verification... Takes only 24 hours for completing verification... But why this site takes too long to complete verification

Well, it sadly does not very much depends on "why"; the point is that you can expect a delay. 🙁

This is not a very good signal for the players, but such delays do occur. Hold on, try to be patient, cooperate and keep us posted, please. If you can't resolve it in next 12 days, we shall step into that for you.

I have been facing withdrawal issues on Rajabets for the last 13 days. They keep my withdrawal requests pending for several days and then eventually cancel them. Whenever I contact live chat support, they tell me to wait for some more time and claim that the withdrawal will be processed successfully soon. They also repeatedly said that the funds had already been deducted from their bank account and that the delay was caused by temporary bank server issues. However, not a single withdrawal was completed successfully, and all of them were eventually cancelled.

Four days ago, after cancelling all my withdrawal requests, they informed me that I needed to complete verification for my Rajabets account. I submitted all the documents they requested immediately, but my verification has still been pending for the last 4 days without any update.

When I contact live chat support, they do not provide any clear response regarding my withdrawals or verification status. Instead, they encourage me to place more bets and lure me into continuing to gamble by tempting me with the possibility of gaining more winnings rather than resolving my withdrawal issue.

I believe they are intentionally delaying my verification process. It feels like they are waiting for me to continue gambling so that I lose more money. I am concerned that once my balance on Rajabets becomes lower due to further betting losses, they may suddenly approve my account verification without any issues.

User id at casino - Abul608

Hello, I'm glad you came here and filed a complaint, that's exactly what I would have recommended. 

They definitely could have started the verification process sooner, but that didn't happen. Now it's important to focus on it so you can finish it. Definitely don’t gamble with the money, because if you lose it, there’s no going back and you won’t be able to withdraw anything. 

I believe that if this drags on or you’re unable to complete KYC and withdraw your funds, they’ll assist you with it.

I hope this gets resolved soon, and I’m keeping my fingers crossed for you. 🤞🍀

If you have any updates, I’ll be here.