1 year ago
No problem at all.
I just hope it won't take ages as mentioned earlier π!
I'd be glad if you can update me from time to time. π
0
No problem at all.
I just hope it won't take ages as mentioned earlier π!
I'd be glad if you can update me from time to time. π
Does someone age will change time to time ? When casino verified someone age one time then why it necessary to verify again ? Does it mean that casino did not verify someone age correctly first time . This is fault of casino .
Dear SunsetGaze ,
This casino has very fast time frame for every operation of this site except account verification . What does it mean? This is ridiculous.
I think my message was misunderstood! I meant the verification in this casino takes months, in my case it was something around 4 months, this is the slowest casino I have seen in my entire life. Some users in trustpilot also report the casino ask for additional documents even if the account is already verified, if they verify your account and somehow you manage to withdraw I would recommend you to not play there anymore
Not sure we can put such pressure on the casino. I mean, if they are so slow normally, I'm not sure the complaint will speed them up.
Pray I'm wrong. ππ
Me? No, I don't. There is a special team for that. Once the review shows a warning, however, it usually means penalization.
Not this case, I'm afraid...
Hard to say, it depends on how the complaint ends. Not my place to guess, I'm afraid.
Hey Vishal, its been 14days
my documents verification process is still pending, what to do?
May I step in?
I would submit a complaint if I were you.
Browse this guide to get more familiar with the process:
https://casino.guru/complaint-resolution-instructions
Are you interested in submitting one? Kindly use this link:
https://casino.guru/complaints/create
Let me know in case you struggle, ok? π
Hello,
What do you mean?
Surely many players have been verified since the casino emerged. Are you having any trouble regarding the verification?
Maβam
just ban this casino pls these are really fraud I have checked personally
I deposited 20k and win 20 k
placed 40k on 1st day they need the verification for this ok I get the point for verification but then I read the mixed reviews on your site and very disappointed that they are really fraud I think
for testing I checked by making my friends Iβd
and without depositing I ask for verification first but they denied and said no need of verification you can deposit and withdraw
in special cases they need verification
upfront I am saying for verification they denied
and after deposit you withdraw they need verification 100%
fraud
fraud
fraud
and I am putting up a case against them in consumer court and as well will doing a special online campaign to ban these fucking bastard
sorry for misbehaving
Maam in casino land or online
maxim players are at loss but they will not complain but one fraudsters like this will ruin all thing
thanks
and pls try to be genuine with customers because casinos are all in profit but scammers casino spoil other genuine casino reputation also
Good day to you!
Even though I'm sorry you found yourself in this position, there are a few things I'd like to mention here.
Let's start with the ban:
We don't disclose information, actually. The worse the casino seems to be, the more we strive to evaluate such statements to keep the community well-informed.
Though I feel your initial request is most likely caused by your worry, let's look into it:
I'd like to say that by trying to test this, you violated the casino's terms:
"for testing I checked by making my friends Iβd"
On the other hand, not every casino is happy to verify each new member, imagine it costs them time and people. And it's fair to say that many players just deposit a few times, lose it all, and never make it to the actual withdrawal request:
"and without depositing I asked for verification first but they denied and said no need of verification you can deposit and withdraw"
Needless to say, I could not figure out what issue you are currently facing at this casino.
Shall we, instead of "scams" and "fucking bastards" focus on the problem? π
I am still waiting for my documents to get verified but I haven't found any support from anyone.what I have done wrong, untill and unless I loose money no body ask me for document verification but as soon as I try to withdraw money then document verification needed.I still have no issues with document verification as I uploaded the documents on the same day but still my documents are not verified.if you believe you are fair in play then don't cheat people in the name of fair play.i am still waiting for your response and believe you will help me in getting my money .
I surely do understand your point of view, just understand please, that KYC is a process which is very important and may take a few days, actually. Usually online casinos ask players to verify their account only when it comes to the withdrawal, just because it would be really time consuming to verify every player, especially if someone would only like to try the casino once, let's say.
I hope your case will get resolved soon. Please keep us updated.
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