QuickWin Casino - general discussion (page 2)

Hello Radka... all they do 9 days now is apologizing and promising to me that they will speed up the process. But of course they do absolutely nothing... what can i say!!

Hello! I fear there is nothing left to say. We can only hope the support is telling the truth... 😒

I know - it sucks!

This is another casino with a very bad reputation which should be avoided at any cost, I'd say...

May I ask if you have received your payment in the meantime? Is it a higher amount?

I'm also currently waiting for the instructions for verification that everything here makes me a little nervous 😬

guys i have a really great update!!! they verified my account they procceed the first withdrawal request for me... im really glad to say that they might be late but they start doing their job!! thank you greatwin i hope we keep this good rythm and dont have problems with delays from now on becaume im really glad at this point 🙂

Let's just say you made a big step towards the happy end! 😀

Don't forget to update the complaint, please. Not a moment too soon, so every update is quite appreciated.

For now, let's stay positive!🤞

Good evening, I have a huge issue with quickwin, it doesn't give me any withdrawal and they closed my account without telling me specifically the reason, they just tell me 9.1 which is very general... in detail, I entered from where I played, I won along with the spin 1k which I was able to make a withdrawal, then I went in, I did 1.5, and since then I've been waiting for the withdrawal, they asked me to identify myself, I did it, and then I just asked them to clarify the reason why they didn't show me the money, randomly, they completely blocked me, that's the end of everything, whatever I say it's a little...

Hello,

I'm sorry to hear you're having so much trouble. Did you check our casino safety index before you went to play? For me personally it is quite low, and that's why I would avoid such casinos.

I have a question, did you play with the bonus? If so, you should always read the Terms and Conditions to avoid breaking any rules.

I see that you passed the KYC according to your description and it seems unfair that you did not get any answer. However, according to our aforementioned safety index, this casino has unfair Terms and Conditions, and I am not surprised that they act in such a way. You can check here in the future if the casino you want to play at is safe according to us: https://casino.guru/quickwin-casino-review#tab=js-tab-reputation

I think in this case I would recommend you to open a complaint with us. Here is a link where you can file one: https://casino.guru/complaints

By filing a complaint, we will at least increase the chances that other players will find out about it and I think it could end up with a happy ending for you as well.

What do you think ? Let us know what you decide.

I will do what is necessary really, I filed the complaint in the link you sent me.. Information with bonuses were but in fruits only which are allowed... From now on I will definitely look at the evaluation of the casinos from you.

I'm glad you decided to start a complaint. I would add that Nick is waiting for more information to be added so he can move forward. It is certainly not nice when a player has similar problems and I hope they will be resolved in a positive way as soon as possible. 

I'm also pleased to have been able to help and I think it's good to check the user reviews and safety index or complaints on our site from time to time before a player decides to play. It is a source of useful information and therefore everyone can decide whether it is worth playing in a given casino.

Do you play in any other casinos ? Alternatively, have you looked at the above-mentioned things at other casinos that you would theoretically like to play at in the future ?

Hi, I see your complaint is still open and Nick is waiting for more information to be provided so he can move forward. Do you think you would be able to fill them in ? Alternatively, have you communicated in any way with the casino, possibly received a reply ? 

Click on this link and you can reply directly

I like to see that !!! So I assume you didn't have any problems with withdrawals did you ? 

I don't know if I would say lucky. Most of the time it is preferred to withdraw the same way you deposited, although sometimes even that doesn't guarantee that everything will go smoothly. But if everything works, I recommend to stay with the Interac method. 

Do you use any other method or just the mentioned Interac ? Are you satisfied with QuickWin ? You can update us with the answer.

Yes, any information I need, I will send it to Niko, the only answer I have received is that I have not passed the identification, I have not contacted them again

Great!! Most of the players come to the forum often with negative experience, but we are even more looking forward if someone comes with a positive one. 😊 As long as there are no problems, I think everything is alright. Talking about slots, can I ask which were the lucky ones ? 

As for the user review, I've already read it and I think it can be useful for many players, so thank you for it. 

Of course, I hope you don't run out of luck and continue your winning streak wherever you play. 

In connection with all that, do you play in any other casinos or do you try your luck only on Quickwin and the sister site ?

I see you wrote Nick back. I'm sorry it hasn't moved on. But you don't have to think of the worst. There's still hope that everything could be resolved. After all, as they say, "hope dies last", so our team will try to do everything possible to make this situation have a happy ending. 

If you learn anything new, we would be happy if you keep us updated. 

For now, I wish you the best of luck. ☘

I see you also mentioned other winning slots. Did you know that you can also share your screenshots with other players and show them when you get lucky ? You can do that with the new feature we have here - mind the screenshot button. See how others are doing. 🙂

Hello everyone,

If you still have any issues with your accounts please do let me know and we will fix them asap.

We apologize for any inconvenience.

Kind Regards,

Quickwin Team

Hey Quickwin,

Weird to see so many people complaining. I never had a problem depositing or withdrawing via Interac.

If I didnt close my account for gambling issues, I would guve you 5 stars. Great work! 🤗

Thank you for your feedback 🙂

Hello there.

I was wondering whether the complaint was solved and found out we are waiting for your cooperation.

Please use this link to respond.

From my experience, people go silent when the trouble has passed, is this also your case by chance? 🙂

I will send Nikos the information he asked for, I hope it will be resolved soon because I see that quickwin casino also wants to fix the problems that exist and this is very important, thank you in general for the help, I hope I get the money