QuickWin Casino - general discussion (page 18)

I understand.

So how is the situation now, please? Any movement?

So let me summarize:

I requested a withdrawal from QuickWin over 7 days ago. Since then, I've been fobbed off several times via live chat and email with standard platitudes. They keep saying the finance department is working on it, but there's no concrete timeframe or progress.

All my inquiries were answered with the same general statements, without any real insight into the processing status. While they assured me that my funds were safe, the delay has become unacceptable—especially for a supposedly reputable platform.

I warn other users not to deposit money here as long as withdrawals are handled in such a non-transparent and unreliable manner.

It must be really frustrating to be in this situation. Especially if you don't know what is happening.

I just hope that they will keep their promise and your money is safe, as they stated.

We'll wait for another update from you.

They don't even bother to fill in the placeholders in their copy-paste answers...

well I think I will never see the money

what kind of fraudsters

Unfortunately, I don't understand why you're having problems there.

I assume you're from Germany, right?

I've made several withdrawals there. No verification, such as ID, was required.

Payouts weren't quick but were processed by the third day at the latest.

However, my experience has been that the higher the balance, the longer it takes. Just as the larger the withdrawal request, the longer it takes. But as I said, a maximum of three days.

I would recommend you not to play your winnings and wait because they probably want you to gamble away your balance

Thanks for the reply!

Yes, I come from Germany.

I don't understand either. May I ask how much you have paid out so far when it took 3 days?

I've been waiting for 9 days now, the support always gives me the same copy paste answers, where sometimes they don't even fill in the placeholders, as you can see in the screenshot

Sure, no problem. At first, it was always only €500 because of the limit. The highest was suddenly €2,500, and the total was about €20,000. However, the higher payouts took longer and longer. A friend of mine won €65,000; the first payout was quick, but when they noticed he wasn't playing any further, it was always canceled or took five days. In the end, he lost half of it again.

I can't tell you whether the credit has anything to do with the processing, but it's certainly strange, but the money arrived in my account. How much is it in your case?

If you lose it, you'll probably regret it later.

I have now switched to one that pays out within 5 minutes, the best thing I could do

So I recently played at Retrobet, I paid out 600€ in one go and it was there super fast

This time I won a little more than €800 and wanted to withdraw €800, with one €500 and after 24 hours I submitted the second one with €300. I canceled the €300 and made it €200 and gambled away the rest. Maybe they think I'll gamble away the rest too, but since I think they won't pay, I don't play there anymore.

It can't be, 9 days...

Super annoying, I understand... you can't count the weekends, only weekdays...

I'm keeping my fingers crossed that she gets it done quickly. Try not to gamble it away...when it's done, it will definitely arrive...

If they explained exactly what is happening with your withdrawal, it would surely be better. Right?

It is good that you have submitted the complaint so our team can intervene if they won't be able to make the 14-day time period.

The problem is these always the same meaningless answers, they say they have just spoken to the finance department and they say my payment is safe, the next moment I ask them for a date and then they say they can't say that because that is up to the finance department

Everyone would be frustrated, of course, if they only go in circles. 🤷‍♀️

Well, on Monday 14 days have passed, then I am happy about the support from the website

You've paid! 13 days after the withdrawal request.

That is some good news indeed.

Even though it took that long. Right?

Yes, I am relieved, but I will never play there again

Sure...understandable.

Here you can even write about your experience in the user review if you wish to. 😉

Can someone help me it's about Casino Quick Win I deposited 10€ and played after that I only had 0.60cent and Grab Bonus Cloverleaf 20€

I won a total of €20.60. I kept playing and won around €1280. Then I converted it to real money about 1-2 hours later and withdrew €500. 8 hours later, the casino took everything away and left me with only €100. I don't understand that. I wagered the money with a million percent certainty, and the casino says I'll get a maximum of €100.

In this case it is really good that you have submitted your complaint. Our team will try to contact the casino to find out what exactly happened and why they did so.

What explanation did they give you about all this, please?

I have currently requested a payout of 500 euros (on November 30th) and 400 euros (on December 1st) from Quickwin via Skrill - in the past this was much faster there.