Power Casino - general discussion (page 5)

Pagliacci, failed (in every sense). You still have to give me my money back! I enjoy that you have closed. Sleeve of mentally retarded

Hello Marquez,

did I get it correctly that your attempt to escalate the issue by contacting the licensing has failed?

I'm sorry, according to your complaint (closed as unjustified), I would be very surprised if you were successful, though.

I'm sorry, wish you only the best.

Hi no,

you have closed it as justified.

I received 3,500 euros from the casino, and a communication from the licensee that due to my complaint the final choice was to remove their gaming license.

So I won big 🙂

Better not comment on the closed complaint on your part, also because then I become vulgar 🙂

Hello,

and congratulation. 🙂

Well, I double-checked and your complaint against the Power Casino (which I was referring to) was closed as unjustified. Kindly check this link: https://casino.guru/power-casino-player-s-account-has-not-been-blocked

let me know if you see the same result.

If you previously commented on a different complaint, however, please do so in the proper casino thread or create a new thread in the complaint discussion section.

Thank you.

Fair enough - I will skip further comments.

You closed it to me as unjustified. I went on alone with my lawyers, directly with Gaming Curacao.

Of the 4000 asked, I took back 3400, I would say that it went pretty well.

If it had been up to you I would have had to leave my money in the hands of those scoundrels, who knows, maybe they would give you a percentage. I do not know.

Hello,

even as we try to support players the best we can, we do not speak with the authority of any lawyer. Hence we can't use any kind of leverage, we only serve as the mediator.

Thank you for your update, I'm happy for you.

May I know which argument the lawyer applied to achieve this?

Hello Sure,

we kept in touch with the licensee. We submitted an avalanche of different documents to support my thesis and simply the licensee did everything according to the rules.

casinos are required to close the account IMMEDIATELY if there is a gambling problem involved. 2/3 days of time as you allow are not tolerated. The licensee has determined that online casinos must be ready and efficient when it comes to gambling.

So, it took a month and a half, but we managed to bring home two very satisfying results.

We can be very satisfied.

Hello,

I must say that I'm positively surprised! Thank you.

I suggest that the first satisfying result would be that you gained a portion of your lost deposits, right?

Wandering about the second, though. The fact that the licensing authority cooperates and solved the matter, maybe?

Hello, can you please tell me which licensee you applied to? I contacted curacao-egaming.com and they said this casino is not one of them...

It seems that they decided not to bother and launched a new casino:

102fefa.bet

Site one to one powercasino.com

And in the footer of the site the same data:

so be careful with this casino too.

Hello,

thank you for your suggestion. I forwarded this information to our Data Team, we will check it out. 👍

can you still claim money back from these casinos?

I would start with the licensing authority, but I honestly do not know whether it's even possible to deal with a closed casino. Furthermore, I can't check the license details anymore, so I can't advise you further, I'm afraid.

Based on some recent complaints the casino simply stopped paying before it got closed.

So it seems like a dead end. 🙁

If this is true, then everything ended well for only one person.

other players - did not receive their payments and, in addition, lost the opportunity to complain anywhere

somehow unfair

Hello, I am trying to go after money that this casino owes me since it closed. Do you have any proof of their licence with Curacao?

Hello I am looking to go after their license provider. Do you have any proof of who used to be?

I would really appreciate your help

Hi, according to our system they had a valid license and as proof I attach this link: https://www.curacao-egaming.com/public-and-players/

You can also try to file a complaint here, but I do not guarantee that it will be successfully resolved. 

Anyway, I wish you the best of luck and I hope you will be able to get your winnigs.

Hello i have made a withdrawal from powerup casino and have been delayed 10days and they always tell me that my withdrawal is on final stage the last 5days.

Hello, is that all the casino told you ? I would like to add that we give casinos 14 days to sort out everything they need to do around the withdrawal, so if they don't get it right you can contact us and we will try to help you. 

However, I saw that you updated your complaint a little while ago and you said that the money has arrived. Is that it and everything is resolved? 🙂