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Playzilla Casino - general discussion (page 8)

3 years ago by Sgoretzki
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33,557 views 178 replies |
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Romi
7 months ago

Thanks, I hope they pay me

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Romi
7 months ago

The feeling I have is that it's a scam, why waste so much time otherwise

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Codex28
7 months ago

To shed some light on what you can expect from the complaint, I will add a guide where you can read more things. 

You can read it here ⬅️

However, as said, there is no clear timeframe for this. We give casinos 14 days to resolve withdrawals and KYC and if they fail then our team steps in and tries to help. 

So hopefully it won't take long and everything will be sorted out fairly and as soon as possible. 

7 months ago

I hope so too but I'm sure they'll make other excuses

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Codex28
7 months ago

The only way to find out is for it to come and actually be the case. The casino does not have a single unresolved complaint, which would give me some confidence and hope that it will all be resolved. 

Let's try to be a little optimistic, even if it's not easy. 🙂

7 months ago

Yes of course but on the website cheidononla the list of April movements when I contact them they say no we only need one day

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Codex28
7 months ago

We will surely wait and see.🤞

7 months ago

Now that the forum has probably intervened, something is certainly moving

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Codex28
7 months ago

That is good to hear. Have you got any news?

Romi
7 months ago

The screen has changed and everything is approved but nevertheless they said they need a few days

A month has passed

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Codex28
7 months ago

I surely understand how all this is getting on your nerves. Just try to stay patient, and hopefully now everything will go really well.

Romi
7 months ago

I just hope that since a month has passed they hurry up thanks to everyone

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Codex28
7 months ago

This is what we also expect and hope for the best outcome. I wish you will get the money as soon as possible. 

Jaro
7 months ago

Thanks everyone for the support

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Codex28
7 months ago

Always here for you.😉

7 months ago

Received payment now after a month

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Codex28
7 months ago

Oh you can't imagine how happy I am that you finally managed to get the money. It took a long time. ☘️🎉

Anyway, regarding the documents, they were suddenly approved ? Did the casino say anything to you about it or did you just find out that you passed the verification and got the money ? 

Jaro
7 months ago

No, the casino told me last week that the documents weren't good before but they are the same. Then I received the money and only after a day the withdrawal email

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Codex28
7 months ago

The main thing is that you received your money and I am really glad for you. Now, are you going to continue and play at this casino or was this experience enough for you to move on, I wonder?🤔

7 months ago

I will never play at non-AAMs casinos again

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