PlayOJO Casino - general discussion

If you want to discuss anything related to PlayOJO Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hi I have problems with withdrawal from this casino 3500$ ,there is a massage that you have to use same method for withdrawal like the method you use for deposit, in my case is ettansfer. They have only one method which is a bank transfer. When I try bank transfer they told me that bank account doesn't belong to me because is shearing account, even after I sent them 2 files showing that the saving account is under my name nothing. I are using every excuse not to pay me because I won big with small deposit

Hey there.

That sounds serious! Technically, the payment method you used for the deposit is no longer available, on the other due to shared bank conto the bank transfer seems to be a problem. Am I correct?

Can you just use your own standard bank account, perhaps? I'm not supporting the casino by any means, I think it might help you get the money sooner.

Is it possible to try it out?

Good morning, I have already sent in my complaint about not receiving winnings from a casino. This happened in March ,I haven't heard anything back from you .Would you please send me a response asap Thanks

Hello, Veronika has already replied to you and is waiting for your response. You need to check your complaints. Please reply as soon as possible.

Here is the link.

Terrible site, do not use.! Made deposit, but won't recognize my location, keeps saying to allow permissions, which i have done repeatedly, and even restarted my phone. Also, i never use VPN's. So I tried withdrawing, now I need a utility bill lol Really? Haven't had a paper bill in years! So can't get my money back, or even lose it.. What a waste of time and money! Beware!

Hey,

In my opinion there could be more complaints at once but I'm just guessing, of course.

You see, the utility bill request is not that unusual but the other things you mentioned are also concerning, could you tell us whether the casino at least explained the problem to you?

Would you be interested in challenging the casino's call through an official complaint?

https://casino.guru/guide/how-we-resolve-casino-complaints

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