When reviewing and assessing PlayOJO Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. PlayOJO Casino scored a High Safety Index of 8.6, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our PlayOJO Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index – PlayOJO Casino fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of PlayOJO Casino, we thoroughly read and reviewed the Terms and Conditions of PlayOJO Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Based upon our estimates and collected information, we consider PlayOJO Casino a very big online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature PlayOJO Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, PlayOJO Casino has scored a Safety Index of 8.6, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Note: PlayOJO Casino is linked to 37 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of PlayOJO Casino.
Terms and Conditions of PlayOJO Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PlayOJO Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding PlayOJO Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 16 complaints directly about this casino in our database, as well as 15 complaints about other casinos related to it. Because of these complaints, we've given this casino 5,226 black points in total, out of which 450 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of PlayOJO Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Based on the 77 user reviews of PlayOJO Casino in our database, it has a Mixed User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
PlayOJO Casino has estimated annual revenues higher than $100,000,000. This establishes it as a very large online casino within the bounds of our categorization.
PlayOJO Casino is licensed by iGaming Ontario in Ontario.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at PlayOJO Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
French
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at PlayOJO Casino, your account, withdrawals, or anything else. According to our tests and collected information, PlayOJO Casino has a good customer support.
Casino games and slots available at PlayOJO Casino
Players can enjoy these types of casino games at PlayOJO Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 60 game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Bally, Barcrest, Wazdan, Lightning Box, Spinomenal, 1X2 Network, Iron Dog Studio, Williams Interactive, Relax Gaming, Greentube, Bullshark Games, Inspired Gaming, Fantasma Games, Trusty Gaming, Backseat Gaming, Shuffle Master, Ace Roll, All For One Studios (ALL41), Gamomat, GVG (Green Valley Games), NowNow Gaming, Bragg Gaming, Foxium, Four Leaf Gaming, Reel Play, Gameburger Studios, Slingo, Max Win Gaming, Crucible Gaming, Stakelogic, Pulse 8 Studios, Peter & Sons, Kitsune Studios, Kalamba Games, Spark Gaming, Games Global, Just For The Win, Light & Wonder, Stormcraft Studios, Hacksaw Gaming, 4ThePlayer.
PlayOJO Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
At present, there is 1 bonus from PlayOJO Casino in our database:
80 EXTRA SPINS on Big Bass Bonanza
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
Browse all bonuses offered by PlayOJO Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(77)
User reviews of PlayOJO Casino
This is a place to share experience with PlayOJO Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I became a VIP, but was suddenly removed from the VIP list within a month without any notice. They should have given advance notice. Deposits were fast, but withdrawals were slow. The bonuses were so poor that I can only imagine they are struggling financially.
They only accept drivers licenses and passports for id verification. Ive used my ontario photo id perfectly fine everywhere else, but they recently changed their verification method/policy and if you dont have a drivers license or passport, you wont be able to withdraw a penny. But ofc they let you deposit as much as you want. Customer service was incredibly difficult.When i finally got to talk to a human, they’d halfway answer my question and immediately close the chat before i could even reply. I would have to keep contacting them and opening up new chats, and it ended up taking almost 2 hours to ask 3 questions.
No wagers (Also turns out to be a negative since there’s never any big/decent wins)
Incredibly easy to deposit, especially before you’ve verified your ID. Which is required for yo upto withdrawal anything
Good selection of slot games
Only accepts Passports and Drivers License for ID verification methods, no Ontario Photo ID, etc
No wagers cause all slot winnings to be very small and rare.
I return to OJO after 5 years and nothing has changed here. Same meager bonuses and promotions. Slots selection is decent but could be better. Only noticed that the player base in tournaments has fallen drastically. What I hate here the most and have never seen in any other online casino is that there is always and warning prompt after closing each slot with "NO" being in large bold font but "YES" being this small hardly noticeable lowercase font under. It's frustrating annoying if changing games often + after closing each game there is a little pop-up game session info, which I can't disable in profile setting.
Giving 1* only because OJO support messed up and sent my withdrawal to old bank without asking me. Now I'm in a long process in recovering the funds.
This casino has many slots to choose from. It is easy to deposit. I can trust it because all looks very official - you need to upload your documents for verification and they do it properly. it feels safe
Very low return games buffer , you get blocked from playing by the safer gambling team 24/7 and unless you speak to them they won't let you play either way they time you out for 24hrs it's the same questions asked everytime . They are rude about it aswell as it's just a script , if you have a limit for depositing you should not have to speak to them just don't allow anymore deposits but when they say you have a limit if 1700 in a 30 day period then stop you from playing when on a session you've spent 240 there has got to be something wrong . Also when a bonus comes in on live games funny how your bet is not excepted or you lose connection . They boarder line harassment with there so called safer gambling team . Don't waste your money here your just lose anyway . Also any other site I use allow me to gamble to my set limit no problem and they just stop deposits there is no need for interaction with a gambling team if you had the right structure in place I've closed my account and I woukd suggest others do to they will take take take yo suit them Selves on this site . Bonus are always rubbish anyway and there so called benefits of playing there site is the same .
Lots of slots
Harassment from the so called safer gambling team and blocked from playing to suit casino needs for 24hrs. DONT WASTE YOUR MONEY ON THIS CRAP SITE .
Win rates are so bad in PLAYOJO. I have been playing casino games for more than 15 years but have never seen that bad winning rates. For almost one year, I lost more than 13K in PLAYOJO. When I talk to the support, they say that it is because of my luck but this cannot be explained with luck in my opinion. You can see my summary and decide for yourself. They pay in one or two days, which is acceptable. The support is so slow. They have deposit bonuses. But rarely, they don’t provide free spins. (Maybe because of a system problem, it is not a big problem) In summary, unfortunately, PLAYOJO is a regret and I don’t recommend it. Date Deposit Date Deposit Date Deposit Date Deposit 27-Mar-24 -$200.00 22-Jan-24 -$200.00 01-Nov-23 -$150.00 30-May-23 -$150.00 25-Mar-24 -$200.00 19-Jan-24 -$200.00 31-Oct-23 -$150.00 30-May-23 -$100.00 25-Mar-24 -$200.00 18-Jan-24 -$200.00 30-Oct-23 -$150.00 29-May-23 -$150.00 22-Mar-24 -$200.00 17-Jan-24 -$150.00 30-Oct-23 -$150.00 26-May-23 -$200.00 20-Mar-24 -$200.00 15-Jan-24 -$200.00 26-Oct-23 -$150.00 26-May-23 -$200.00 18-Mar-24 -$100.00 11-Jan-24 -$200.00 25-Oct-23 -$150.00 25-May-23 -$200.00 18-Mar-24 -$200.00 08-Jan-24 -$200.00 23-Oct-23 -$150.00 25-May-23 -$200.00 15-Mar-24 -$200.00 02-Jan-24 -$200.00 16-Oct-23 -$150.00 24-May-23 -$200.00 11-Mar-24 -$200.00 02-Jan-24 -$200.00 10-Oct-23 -$150.00 24-May-23 -$200.00 11-Mar-24 -$500.00 02-Jan-24 -$200.00 10-Oct-23 -$100.00 24-May-23 -$200.00 08-Mar-24 -$200.00 28-Dec-23 -$150.00 10-Oct-23 -$100.00 24-May-23 -$200.00 04-Mar-24 -$200.00 28-Dec-23 -$150.00 10-Oct-23 -$100.00 23-May-23 -$200.00 01-Mar-24 -$200.00 27-Dec-23 -$150.00 10-Oct-23 -$100.00 23-May-23 -$200.00 01-Mar-24 -$200.00 22-Dec-23 -$150.00 10-Oct-23 -$100.00 29-Feb-24 -$200.00 22-Dec-23 -$150.00 06-Oct-23 -$100.00 26-Feb-24 -$100.00 19-Dec-23 -$150.00 14-Aug-23 -$150.00 23-Feb-24 -$500.00 18-Dec-23 -$150.00 16-Jun-23 -$150.00 22-Feb-24 -$500.00 18-Dec-23 -$150.00 16-Jun-23 -$100.00 21-Feb-24 -$200.00 15-Dec-23 -$150.00 15-Jun-23 -$150.00 20-Feb-24 -$200.00 13-Dec-23 -$100.00 15-Jun-23 -$150.00 19-Feb-24 -$200.00 11-Dec-23 -$100.00 15-Jun-23 -$150.00 14-Feb-24 -$200.00 07-Dec-23 -$150.00 13-Jun-23 -$150.00 13-Feb-24 -$200.00 07-Dec-23 -$150.00 13-Jun-23 -$150.00 12-Feb-24 -$200.00 05-Dec-23 -$150.00 12-Jun-23 -$150.00 12-Feb-24 -$200.00 04-Dec-23 -$150.00 12-Jun-23 -$150.00 06-Feb-24 -$200.00 04-Dec-23 -$150.00 12-Jun-23 -$150.00 06-Feb-24 -$200.00 29-Nov-23 -$150.00 12-Jun-23 -$100.00 05-Feb-24 -$200.00 27-Nov-23 -$150.00 09-Jun-23 -$100.00 05-Feb-24 -$200.00 27-Nov-23 -$100.00 08-Jun-23 -$150.00 02-Feb-24 -$200.00 23-Nov-23 -$100.00 08-Jun-23 -$130.00 29-Jan-24 -$200.00 20-Nov-23 -$100.00 08-Jun-23 -$100.00 25-Jan-24 -$200.00 14-Nov-23 -$100.00 05-Jun-23 -$100.00 24-Jan-24 -$150.00 10-Nov-23 -$100.00 05-Jun-23 -$100.00
While I don't deposit regularly at PlayOJO, it has been in my bookmarks list since I started onling gambling. I will sporadically deposit here for no particular purpose, mainly just to keep up on the variety of games they offer.
Admittedly, my lifetime spend on this website is very, very low, however, of the time that I did spend while gaming here was generally positive. The interface is bright and easy to use. Depositing is on par with any other provider. I haven't had need to use customer service for any reason, not sure whether that's a positive or a negative.
Nice interface
Good selection of games
I haven't experienced any negatives, however, I don't have a lot of time spent at this casino.
For real, i realy dont know why casino guru give a good reputation to this casino, but, for me, i find that casino customer service are suuuuuper slow !!! They can take one week to reply me !!! Wich is Soo bad, withdrawal are Quick but verification process are very slow and customer service are inexistant
They are the best online casino they are on my top 3 best. I love everything about it their online casino amazing the slots very fun and never had any issues when depositing, they always credited me like they should. customer service AAA++++
customer service AAA+++ I deposited through etransfer and i forget to add in the "message code" and so i contacted them and they send it right back to me without any headaches.
You can trust this online casino so thank you for being a honest casino.
they will email you to check up on you just shows they care not just for the money but your well being so thank you for showing this, it shows a lot about this online casino.
payout is SUPER FAST - thank you for that.
I do not have anything negative ... i cant think of anything i did not like they are amazing.
This was my first ever online casino I trusted. I still do. They offer a great ever changing selection of current and older slot games as well as many other casino games. Blackjack, roulette, etc. Great bonus system. No playthrough requirements. I always suggest playing it through at least 1x if they give you a bonus. I've deposited as a Canadian for free using etransfer. Never had any issues. Their withdrawal process is a bit much for me though which is why I'm not playing there much anymore. Can take 3-5 days and their step up verification process is really annoying when you win a major jackpot, which I have. Their "kicker" system kind of sucks unless you deposit more than $100, even then they won't give you much for your deposit. But it's more than most other casinos will give. Games are fair. Winnable. I've withdrawn many times at this casino. You can trust them. Just know their verification and support system is all done through email. So I would not really want to play here when so many other casinos offer faster customer service leading to a better customer experience overall.
Good game selection
Legitimate withdrawal
Fair games, winnable
Fun kicker and customer loyalty bonus system
No playthrough requirements on bonuses
They also have an app now which makes things better
Found the software to be a bit slow at times and clunky
Slow as snail customer service
Slow verification process
Slow withdrawal process
This casino is just slow. But you can trust them in the end.
I have not been able to redeem my vouchers. The documents have been confirmed that this does not prevent the payment of winnings either. The e-mail is not answered when I ask about it. Fortunately, it's only less than a couple of hundred, but I would still like to get my winnings. Please, people, do not play this casino. You will never get your winnings. No need to play.
En ole saanut vottojani lunastettua. Asiakirjat on vahvistettu että sekään ei estä voittojen maksua. Sähköpostiin ei vastata kun kysyn asiasta. Onneksi kyse on vain alle parista sadasta mutta silti haluaisi saada voittonsa. Älkää hyvät ihmiset pelatko tätä casinoa. Ette tule saamaan ikinä voittojanne. Turha pelata.
for starters. dont misunderstand me. this is easily my favourite casino so its not easy to give it only 2 stars. the no wagering makes ya feel like ur floating on sunshine, theirs a range of bonuses and free spins not to mention tournaments. the reason I gave it 2 stars is simple. since joining I've been cheated countless times out of rewards and bonuses of all kinds every time I get 20 free spins for a dollar the game their for glitches out for the entirety until they expire making any other bonus for that game pointless. and even though I've tried contacting support a great many times I've only received a single email response from them. I've deposited here a great many times already. and I have faith that OJO will get their s*** together one day. but until they do I would strongly recommend playing elsewhere. however if u have no problem with all these flaws. then make sure u try it out cause I cant stop I love it so much haha
uhhhh idk. just awesome.
customer support and bonuses/rewards need serious work
Bonuses do not require turnover and there are different deposit bonuses available daily. Some are very good, some rather bad. Games are good but unfortunately with the usual DE restriction: no autoplay and wait 5 seconds. Deposit, withdraw no problem with Trustly from € 10. After a session with a lot of stakes, you often get free free spins again without being asked. In addition, you permanently collect 0.3% of the stake as cashback, which can be redeemed at any time and any amount without wagering requirements. Pay in regularly and even have a plus in the P&L.
Boni erfordern keinen Umsatz und täglich gibt es verschiedene Einzahlungsboni. Manche sind sehr gut, manche eher schlecht. Spiele sind gut nur leider mit der üblichen DE Beschränkung: kein Autoplay und 5 Sekunden warten. Einzahlen, auszahlen kein Problem mit Trustly ab 10€. Nach Session mit viel Einsatz bekommt man häufig nochmal unaufgefordert gratis Freispiele. Außerdem sammelt man permanent 0,3% des Einsatzes als Cashback was zu jeder Zeit und jedem Betrag einlösbar ist ohne Umsatzbedingungen. Zahle regelmäßig ein und bin sogar im Plus im GuV.
No wagering requirements
Keine Umsatzbedingungen
Bonuses that change daily
Täglich wechselnde Boni
Fast and easy deposit and withdrawal
Schnelle und einfache Einzahlung und Auszahlung
Few top current games
Wenig top aktuelle Spiele
No autoplay in DE
Kein Autoplay in DE
Support is very slow but you don't even need it ^^ once my free spins were not playable, after 5 days (because support answers max. 2 times a day) I received a replacement.
Support ist sehr langsam aber naja braucht man eig auch nicht^^ einmal waren meine Freispiele nicht spielbar, nach 5 Tagen (weil Support max. 2 Mal täglich antwortet) habe ich Ersatz erhalten.
I have to withdraw the rating 1 Casino Guru will probably not get any commission thanks to forwarding You will be forwarded to https://www.playojo.de/ the support I also reported the error! Interested does not mean you can no longer contact the support chat I have requested 50 bonus free spins which did not work for whatever reason.
You can't contact the chat, you get a message https://www.playojo.de/ blah blah
Ich muss die Bewertung zurück ziehen 1 Casino Guru wird dank Weiterleitung wahrscheinlich keine Provision kriegen Man wird auf https://www.playojo.de/ weiter geleitet den support habe ich auch den fehler gemeldet! Intressiert die nicht heisst man kann den support chat nicht mehr kontaktieren ich habe 50 bonus freispiele angefodert die gingen nicht warum auch immer.
Den chat kann man nicht kontaktieren man kriegt dann eine meldnung https://www.playojo.de/ bla bla
Error error and again error
Fehler fehler und nochmal fehler
Safety Index explained
Safety Index of PlayOJO Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayOJO Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.6/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
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