Playing.io Casino - general discussion (page 2)

Thank you for describing your issue. I have read your complaint and I hope that our team will be able to get the best resolution possible soon. I'd really like to see what the reason for rejection actually is.🤔

there’s no reply from support to my email notification about it

they rejected my withdrawal and deducted all my balance without providing any official announcements

unbelievable

I think this is something that really shouldn't happen and the casino should always give a reason for what is happening. Even if you've broken some rules, it's always good to inform players. 

That's why it's good that you have a complaint and I firmly believe that it will be resolved somehow. 🙂

and i think i didnt break the rules this time

Hold on, please. Based on the complaint timer we may have an update in the next couple of days.

I imagine it feels awkward now, though we just have to give the complaint time to move forward. I wish I had answers for you now, but I don't.

dont deposit here guys

u only lose money

they don’t pay even if u win

AVOID

I understand that you probably have reason to have this view, but let's not get ahead of ourselves just yet, as you still have an open complaint and our team will try to help you. I hope everything will be explained and the casino will tell you why they did what they did when the time is right. 

Let's give it time. 

i wonder if anybody starts playing here now first of all

all ive deposited here is around 100$ and its about more than 6 months ago

theres not much chance of anybody picking up this casino to play

just wonder tho

Maybe it would be good to know that together with the experience of other players. But so far you are one of the few who have written about this casino. 

However, I noticed that Michal managed to contact them and he is trying to get more information or make a deal. I hope that we will know the result as soon as possible because it should be so by now. 

I need help, the casino has already refused my payment twice. Although I met the conditions for withdrawal both the first and second time. And every time they reject me and set new limits for playing so that I can pay. And that's why I don't have an answer. Can you help me get my payment??!

Hello there. May I ask if your account is fully verified at this casino and if you have had any successful withdrawals there before?

I have seen your complaint where you wrote that the reason for rejecting the withdrawal was because you did not meet the requirements, as the casino said. Did you now get the full explanation of it, perhaps?

Also, please update Veronika on your complaint whenever you can; she needs some additional information, so she can move forward with the investigation of this issue.

This casino is a scam casino I just deposited and they added a bonus and would not remove it and are going to keep my money. Straight steal my money. The live support was a robot and could not help and I emailed their support team and they do not answer. They are a full blown rogue scam casino. And they need to be blacklisted immediately.

FULL BLOWN ROGUE SCAM CASINO BLACKLIST NOW BEFORE MORE PEOPLE FALL VICTIM. NOW

Let's try to go orderly and slow. You deposited your money in the casino. Did you choose an offer that applies to the deposit or nothing at all? Did the casino give you a bonus on its own or did you check that option somewhere?

I will wait for the answer.

Same here tried to withdraw but they rejected it. The First time I ended up playing everything till I lost it all. 2nd time they rejected this time did not return my winnings $450!

Hi, this is not the best casino experience. Did they tell you why it happened? Am I correct in understanding that you made a withdrawal and when it was rejected the money was not returned to you? Did you play with any bonus? 

Feel free to describe more and we'll see if we can assist you.🙂

The first time which was last year July 5th 2,900 doge which was roughly $480-500 at the time, whenever I clicked on withdrawal, their page kept saying error try again later, then reached out to CS, very slow response and when it finally went thru they rejected it so I just ended up playing and losing it all. Then 03/14/25, I was getting the piggy bank bonus that they give like less than a dollar everyday, played it won it went up to $400 tried to withdraw got rejected but they didn't return my winnings back to my account coz they said I didn't make any deposit within the week.

I really don't like the sound of it, to tell you the truth, or it is not completely understandable. Because if you don't make any deposit, it is surely not a reason for not paying winnings. Right?

Would you be perhaps interested in filing a complaint here regarding this issue with the casino?

our complaint team could try to investigate the whole matter and hopefully get it all solved.

If so, use this link and explain the situation in detail, please.

Really this bookmaker playing.io does not pay at the beginning they paid me smaller amounts of withdrawal 100 and 150 only when you start to have high winnings they block the account and make excuses that they identified an unusual error in the account all lies 🤥 there was a relative of mine who created an account and also could not withdraw what he won I did not like the bookmaker they have to answer for litigation of bad faith this is not done they are deceiving the consumer.

I also found the same attitude very dishonest they ban the account when the person manages to win I won approximately R $ 3,900 and they reject the withdrawal make excuses pure deception.