Playamo Casino - general discussion

If you want to discuss anything related to Playamo Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Could you please tell me who the licensor (authority) of PlayAmo is? Is it Curaçao GCB (Dama N.V) as it says on CasinoGuru or is it the MGA? Many Thanks

Hello, the answer is GCB, Antillephone:

Beware of the bad casino reputation though, just 4,1 🤔

Dear Radka

Thanks for your answer. I noticed something strange. But maybe everything isn't that bad and I'm doing the right thing.

I have filed a complaint with the casinos of B2C operator N1 Interactive limited (MGA licensed casino) (some of their brands). I also accidentally contacted playamo with my complaint. In this complaint I list some MGA regulations that the casinos have broken. The casinos answered. All good and right. But Playamo (Antillephone) replied at the same time and verbatim as the MGA Casino. Is it normal and legitimate that they have the same management and/or grievance body as MGA? Keyword: key function? Again, it says that Playamo is "related" to MGA casinos (cookies, avalon, bobcasino)

Hello,

good day. I have also already filed a complaint against Dama NV (GetSlots) in Curacao as I obviously intentionally cheated out of €2,900.

https://casinoguru-uk.com/getslots-casino-player-winnings-have-been-capped

I sent the complaint via email. Do you have any ideas how I can take action against the scammers?

Dear Mister_Schweiz

That is interesting, I can understand that related casinos - meaning under the same management, or the same shareholders, and so on - would probably respond the same or similar way, no matter under which license each casino operates. I believe that this can be understood because probably the same people deal with the complaint. But I got the impression, that you are more concerned about the response from the MGA and Antillephone authorities - being similar, am I correct? 🤔

I just want to be sure, thank you.

I don't know if this is compatible with the key functions when casinos of different licenses have the same management and complaints department. I also find it highly dishonest when a Curacao licensed casino responds to a complaint with the same words as the complaint against a MGA licensed casino.

Hello, it is a matter for discussion, but the fact that casinos with different licenses have the same management does not have to be a problem. This is a common practice because licenses are paid for. And if they have the same management, there is a high probability that similar people will answer.

Anyone had issues with Playamo lately.there normally always been the best . Pay out within hours . But this time saying it’s a coinspad issue(their end)and ive been waiting 3 days and still nothing . When I say I can’t deposit either their more than eager to fix it .

Cjrid

More and more often we see that casino's 3rd party payment providers struggle to provide their services to casinos. If this is also the case here, it will probably require some time to get through it.

The fact that you also can't deposit assures me the issue is more complex. I'd say you had to wait until the issue is fixed.

By the way, I'm glad this is your first trouble in this casino, I checked its safety index - well, I would be quite alerted: https://casino.guru/Playamo-Casino-review#tab=js-tab-reputation

My fingers are crossed and keep us posted.

By the way, are there any alternative working payment options you can try if the need arises?

Its very nice casino.

Recomend

game assistant Alexa very attentive I really recommend it

There are a crazy number of games, you can find everything here. Playamo accepts cryptocurrencies(BTC, ETH, etc.), and has deposit bonuses, and free spins, although other casinos give more bonuses like trustdice and bc. But what makes Playamo stand out from the rest is their customer service! Which is absolutely amazing. Shout out to the best VIP Manager in the game Ilona! Your the best.

Can you think of anything more to say about the casino when you say it is good apart from the support ? Do they have something to win you over ? 

Hi, I see from your description that you like to play with bonuses. Have you managed to win with any bonus in this casino ? Additionally, have you managed to withdraw from the casino when you mention cryptocurrencies? 

Everyone says what they want and the experience they have, you don't have to be there saying what you want, just play and shut up

Yes that's right, everyone can have their opinion. As I am an admin on the forum, it is perfectly normal for me to ask for more information, as it can also be useful for other players. So in this case you don't have to be unnecessarily harsh right away, and I want to warn you because if you continue to do that, you'll get banned. 

As for the casino itself, I would like to mention that you praised it here and tried to praise it with a user review. However, I'm not sure if the user review was honest and written from just one account. Also our internal system detected too many similarities to other reviews submitted already to this casino, so I wanted to ask for more details. I will add, that we do this in order to keep the user rating as genuine as possible.

Anyway, on the basis of what has been written, I would just like to say that only just one user review is allowed per account and It's also clearly written in our rules, which you can find here:

https://casino.guru/terms-and-conditions

Also your user review was marked as casino motivated. Have you been promised any compensation in return?

Hello everyone, top multo bono casino

Actually, it seems like when just one person or a group sharing the same interest is trying to post as many great reviews as possible.

Are you somehow related to the casino or to the other "players" with rejected, biased user reviews?

Because I see your review was rejected too, again because of too many similarities,..

Just stay away from here.

Really bad !!

Abysmal gaming feeling!!

More often than ever, slots have always felt on the verge of running out.

This has nothing to do with gambling. Otherwise my deposit to stake ratio is a minimum of 1:10

Here just lousy 1:2 that's really miserable.

Free spins bring you between €1.90 and €4.5 despite 30 spins. That's really impossible. Even if you burn your money you will get more out of it than if you play here!!

In my opinion, a lot can be said that is completely fake and dubious as our politicians claim. Such sites should be blocked in Europe.

Afterwards you can finance anything else with your games

Hi, according to what you described you don't have a good casino experience. 

But unfortunately it has to be said that the casino always has an advantage in the long run over the player who usually ends up losing his money there. I can see that this has happened to you as well, and if you feel that something is wrong, I wouldn't even play in such a casino. 

I've also seen that the casino has a lot of unresolved complaints and a pretty low safety index. So I would probably avoid it.