Pit Bet Casino - general discussion (page 3)

Hi, so far we haven't managed to get an answer from the casino, so it's quite possible that you're thinking straight. It's a pity you didn't check the information beforehand because I believe you wouldn't have been able to find it there. 

Anyway, when did you make your withdrawal? Are you in contact with the casino?

Casino - with zero IQ. And of course with zero payouts. My 2 deposits of 100 dollars, a few days of betting in the casino and on sports, and then I decided to make the first withdrawal request. There are 100 dollars on the account. They asked for documents - I uploaded them to the site and sent them by mail. They were silent for a month, then asked to send them again. Sent them. Another month passed, I write in the chat - they say "we will check soon, by the middle of next week". Wednesday came, I remembered about them, went to the site, and there are 0 dollars on the account. I write in the chat: what's going on?

And then these businessmen surprised me like no one else had ever surprised me.

They say that because of your inactivity you have to deposit half of the deposit amount, then we will unblock you!!! (see screenshots of the correspondence). They just made my day! Although it was a shame to lose money, I don’t remember anyone trying to cheat me so simply and brazenly. So I write to them: no, friends, let’s do it this way - you give me my 100 dollars, and I will immediately deposit you a thousand dollars. Do you want me to deposit 100 thousand? No, they say, that’s not possible. I called them "idiots", and they banned me right away.

This is the story.

This really doesn't sound right at all.

Have you thought about filing a complaint here so our team can try to investigate the whole matter?

I really reckon you should do that, so here's the link if you decide to do so.

Please let us know about your decision.

I sent verification a week ago, still waiting... they said it would be 72 hours so I don’t know what’s going on

I don't know, I doubt they'll get to you. I'd like to be wrong, but I have a feeling it's not going to end well. 😕

So is there nothing I can do?

I'm afraid not.🙁

But let's wait for the final decision about verification and what they tell you after that.

Maybe I won't be right!

Has anyone managed to successfully withdraw from pitbet? They won’t help on live chat and just ignore Emails apart from one reply which mentioned a £4.25 bonus to wager which I must have done easily by now. I have £1500 sitting in my account and have probably deposited more than that. They have now turned off the withdrawal function after rejecting about 10 withdrawal attempts.

I guess I have bad news to share. Do I expect correctly that you are unable to see the casino review here?

https://casino.guru/pit-bet-casino-review#tab=js-tab-reputation 👈

There's literally nothing positive to say about the site. They scam people; they don't pay out in most cases. Unfortunately, that's the current state of this so-called casino and I'm sorry I do not have anything positive to add.

If you do not mind, could you tell me how you found this "pit"?

After 8 days for verification they took all the money out my account, had £2500. Straight after taking the money out they verified my account doesn’t make sense. Cant contact live chat they won’t reply to emails. I had no bonuses nothing I haven’t seen one case of where they’ve paid out. Stay away from all these casinos, if you have to use these casinos to get a bet on, then you shouldn’t be using them. Accept your money is probably gone and try find help. Only one winner always, sadly seems like these casinos will be around for a while with no regulation

Quite unreasonable of the casino but what else could you expect. I wanted it to turn out well, but the casino's score told me that something was not going to be good. 

Definitely don't play there anymore and whenever you play somewhere, check where you are going to play. At least you'll minimize some things and I'm sure you wouldn't go here again.😥

Has anyone ever managed to actually withdraw from this casino. I am having loads of issues for 6 days now

This will be a nasty surprise, I guess. Did you, perchance, browse this thread a bit? In my opinion, it covers all.

I presume you are not familiar with its Safety Index details, well:

https://casino.guru/pit-bet-casino-review#tab=js-tab-reputation

The other players reported problems and none of them confirmed successful withdrawal. Only unresolved complaints are piling up. I'm sorry, this site should be avoided.

What issue are you facing, if you don't mind? Though I'm not convinced it would help you, your experience may help others to read about it before they register there.

Hello, has anyone ever successfully closed an account with pitbet? I've been asking for a year, and they just ignore my emails

Hello,

Frankly, I believe I have no good news... based on its tragic safety index and casino review, I would assume this is a part of their game. Just look at the previous post. 🙁

I'm really sorry to see you being ignored like this.

Hello, almost all of the complaints I've seen have been about withdrawals, so I don't know. In any case, it's a casino with a poor safety index, and they don't respond to complaints, so I'm not surprised that this is the case. 

Did the casino tell you anything about why they didn't close your account for so long, or are they not communicating at all? 

I am going to post my experience with this casino too. Pitbet is a SCAM casino. I have been dealing with these scammers since may 2025 because they have been rejecting my withdrawal requests and all the proof of address documents i uploaded (i've tried utility bills, bank statements and many more). Yesterday my proof of address was finally approved, today they removed 2000€ from my real balance and just left me with 62€.

It was all real money coming from slots winnings. Their email support won't answer and they banned me from the chat because they didn't like that i called them out. I am going to post a screenshot as well:

As you can see my latest transaction is the withdrawal request from may 22nd which was rejected, so the money should have returned to my balance. Except it wasn't. And there are no other transactions after that. So they just stole my 2000€ because now that they verified my account, they still didn't want to pay out my winnings.

Make sure you NEVER play on this casino, they won't pay out your winnings.

It's very frustrating when a casino plays this game of repeatedly asking for documents. I've had a similar experience elsewhere and, unfortunately, it rarely ends well

Hello, if you haven't done that, I would file another complaint. If you say the matter started in May 2025, I cannot guarantee that we will be able to help, but I guess we can at least take a look at the casino, which has been rejecting the documents for so long. I just do not understand what outcome you or the casino expect. I mean, if I got it correctly, you have been depositing and trying to withdraw for over a year. Did you try to complain somewhere in the meantime? I may have overlooked that case because your complaint here at Casino Guru is quite long. In any case, a deeper look could not hurt, I reckon. What do you think?

I had not filed a complaint about this casino before. I didn't keep depositing, I just kept playing with the money I already had in my account and kept sending them the required documents, I kept winning and they kept refusing my documents, until yesterday when they finally accepted my document and deleted 2000€ from my real balance for no reason.

I just submitted a complaint now, let's see how it goes.