PickWin Casino - general discussion

If you want to discuss anything related to PickWin Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I would love to hear from any other players finding this site to have possibly the lowest RTP ever known. It reminds me of Deloro casino where you may have a decent round, make a withdrawal, and then never ever win anything again in the most statistically improbable fashion. Just curious.

I get that it’s incredibly frustrating when a game gives nothing for a long time, and it feels even worse when it seems to happen after a withdrawal. This topic comes up quite often, but it’s not easy to verify anything without more details. Do you usually play the same games or stick to the same provider? I'm genuinely curious. Maybe there’s something to it.

That said, I totally respect that you're reaching out to fellow players, so no pressure to reply to me. 

I've consistently played a solid array of Pragmatic Play games, Thunderkick, and a couple of others. Pretty much the same games I play on other sites but with drastically different results. Even though I don't always win at other casinos there is at least the opportunity to play for a while, but not here. I put hundreds of dollars into Pink Elephants over the course of a month with bets ranging from minimum to $2 CAD and finally got my first bonus on a $2 bet that paid me $2 CAD and change and nothing since. That's one example of many. There should be an element of luck involved and winning should be random. That does also mean a person shouldn't always lose. The statistical probability of one casino paying back less than 10% ( I'm being generous here) on every provider seems...odd. That's why I'm wondering what other people have experienced.

I hear you, and honestly, I’m not here to talk you out of how it felt, of course.

When every spin feels dead and the few wins are insultingly low, it’s hard not to wonder if something deeper’s going on. You’re not the first to raise this kind of suspicion, and I respect that you’re putting it out there for others to compare notes.

That said, this kind of pattern is incredibly difficult to verify, at least as far as I can say. I get that this isn’t about lodging sort of a complaint, more like: "Is anyone else seeing what I’m seeing?" And that’s totally fair.

We are talking about a quite fresh and uproven casino so every opinion counts. 👍

Probably one of the worst support I ever saw, it’s been 1month I’m trying to reach them. You need to download telegram. Nobody gave me clear answers. You can even ban or delete your account. Terrible.

Is it something you need help with, perhaps?

I ask to delete my account and they been saying I’ll transfer to my manager for a month

May I ask what reason you gave them in your request, please?

Because if it is due to the gambling issues, they surely should act promptly.

I Simply asked :I want to delete/Ban my account. I have all the proof in the conversation with them. I don’t want to loose more money and they just do nothing.

Hello, well, if gambling harm is mentioned, the casino must act immediately; otherwise, they usually provide you with a bonus offer or another form of stimulus. Because they do not want to lose customers.

The advice I get from your specialists says: Anyone who is afraid of losing money should ask for an account closure due to gambling addiction, because in practice there is no middle ground, especially if the casino does not provide responsible tools.