Parimatch Casino BR - general discussion

If you want to discuss anything related to Parimatch Casino BR, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Rule 80.4 be careful

once you win they will not pay citing the rule 80.4

But they will not show the proof or anything, they will just say you violated the rules.

Very easy way to run a casino, when you have to pay, you will have just to say players violated the rules.

This is a scam site.

Ten if you did nothing wrong, you can always submit a complaint through our website: https://casino.guru/complaints

By the way, what doesn't the rule say?

I deposited in this Casino thinking it was honest, they gave me free spins I asked them to block the rounds, they didn't block it, my balance was stuck, and their bonuses cannot be used in all games, I lost my money, any Casino blocks the bonuses received before you use the same .that's every scammer the support doesn't help and only gives the same message, don't deposit in this houses.

I'm sorry you're having problems with the casino. If I understand correctly, you got free spins and you didn't want to use the bonus ?

If we are talking about which games the bonus can be used on, that can always be determined by the casino, also in this case I don't see the problem. If you need more information about bonuses and how they work, I think this link might be useful in the future: https://casino.guru/casino-bonuses

On the other hand, I don't think it's okay to contact the support and receive only unhelpful and irrelevant answers.

I have seen that you have opened a complaint for this casino, and you want to close your account in the casino. I think if the casino is run in a similar way, I wouldn't want to play in a similar one.

May I ask if you sent an email to the support according to the instructions in the complaint ? If so, were you able to close the account ? If not you can update us how you progressed.

I hope you will be able to resolve this case to your satisfaction. 

Hello, all right, they want me to send a selfie with my documents, I'm just editing to block the account, I'm not asking for a withdrawal, they do everything not to block the account, my email on the website is 18andextreme@gmail.com

follow the print of the conversation in the chat

Dear Parimatch,

My parimatch id is 618964846.

As per your trailing mail my withdrawal date is 25.06.2023.

I have attached screenshot of parimatch application in which withdrawal date is clearly 21st and 22nd june 2023for your reference.

Then your three business days are not calculated from 25.06.23.

Withdrawal on Rs8450 on 21.06.2023 and Rs 9400, 6000, 7700 on 22.06.2023 but amount is not received yet.

Also, i am going to raise a complaint if i will not received my money today and give 0 rating. This is really not acceptable.

Parimatch payment system is so poor. I am putting this withdrawal of issues on social media platform if you will not pay my amount on time. 

Please send my withdrawal amount now. 

Regards:

Gourav

7982429914

Hello there!

I just moved your post here because this is the official Parimatch thread. Not entirely sure you'll get a direct response from the casino representative, but at least we can give it a try. 🙂

Alternatively, try to use the reply button - find some on the older post posted by the casino representing and use the "reply" then he or she should be notified.

Anyway, are you in touch with the casino? Has your account been verified, at least?

Let us know.

Dear Yoon,

We’re sorry your experience didn’t match your expectations. We would love to hear more about your experience, so that we can deliver a better one next time.

1. Could you please provide your ID, briefly describe your issue

2. Or contact our Support Team - support@parimatch.in.

We do everything in our power to assist you with your requests as soon as possible. Our support always has the most relevant updates about your questions, so we kindly ask for your patience.

Have a good day!

Hi Gourav,

We’re sorry your experience didn’t match your expectations. We would love to hear more about your experience, so that we can deliver a better one next time.

1. Could you please provide your ID, briefly describe your issue

2. Or contact our Support Team - support@parimatch.in.

We do everything in our power to assist you with your requests as soon as possible. Our support always has the most relevant updates about your questions, so we kindly ask for your patience.

Have a good day!

Dear Caniggia2021,

We’re sorry your experience didn’t match your expectations. We would love to hear more about your experience, so that we can deliver a better one next time.

1. Could you please provide your ID, briefly describe your issue

2. Or contact our Support Team - support@parimatch.in.

We do everything in our power to assist you with your requests as soon as possible. Our support always has the most relevant updates about your questions, so we kindly ask for your patience.

Have a good day!

Rodrigues:

317249483

Meu id

Dear Rodrigues,

please please provide your ID, briefly describe your issue via email support@parimatch.in.

I just want you to block the account, I'm not asking for anything much

Dear Parimatch,

My parimatch id is 618964846.

Please let me know the status of my refund of Rs 5200

Today is 15th day. And you have policy in return of 5 business days . I think you are running with very poor payment system.

I request all user of parimatch that they don't give your refund. Pls don't play with them.

My transaction was failed on 21.06.2023 but money deducted from my account and not refund my money yet.

PLease refund my money at the earliest or i have to close my account.

Also, i am going to raise a complaint if i will not received my money today and give 0 rating. This is really not acceptable.

I have sent many emails, many online chats. Everytime they send me experts are working. But they don't refund my money.

Please refund my money .

I just want to block the account so that all this is blocking an account

I request all parimatch users, please dont play in parimatch. They won't give you your money. I am facing situation i.e My transaction was failed on 21.06.2023 but money deducted from my account and not refund my money yet.

Every time they reply experts are working. They are doing nothing. It's my personal request to all of you don't play with them.

Hello there.

I just want to know whether your account has been closed. It has been 5 days, so hopefully, the issue is now solved. Let me know, please.

May I suggest submitting the complaint? I see you had some issues in the same casino back in 2021, but frankly, you failed to respond. Well, the complaint feature is still available for free to you.

How does that sound to you?