Olympusbet payment problem

Good evening everyone,

I played on this because it intrigued me, I spent €3,700 and activated a VIP account, I won and immediately downloaded €3,700 within 48 hours of the request, I had it on my account..

I play everything again and I win €5000 within two/three weeks, however I'm at a loss.

I make a request for a Merocle withdrawal in the morning and it is still pending, I ask several times but they can't tell me the times... today after several reminders they closed my account for 1 month and I can no longer log in, I am in contact on WhatsApp with the account representative VIP but she can't even tell me when, she just promised me that the payment will be made... I'm honestly already putting my soul at peace... what do you think? Does anyone know this site? It is reliable ?

Good Day to you!

I also got through your complaint, but sadly, it raised only a few more questions.

According to it, "they have just informed me that the transfer was made this morning by them, if they did it as they say, being with a fast transfer as they write on their site, they should arrive on Monday morning."

So, have you received the money, please?

Because I'm a bit concerned about the previously mentioned account closure.

When it comes to reliability, though, I must point out its lower safety index, better check it out for yourself right here.

Anyway, to avoid a misunderstanding, I'll wait for your kind update. Let us know what's new, please.

Hi, I went through your posts here and even though you probably refuse to admit it, the pending withdrawal is just the smallest issue compared to the rest.

First of all, there's a widespread misconception among players who believe that deposits are instant, but withdrawals aren't. Most deposits aren't instant. You play with borrowed money from the casino, because they want to allow you playing immediately instead of waiting until your deposit reaches the casino's bank account.

Secondly, you seemed to be worried about a withdrawal that was pending since the morning until the afternoon of the same day even though that's normal. There's nothing unusual or suspicious about it. In some casinos, withdrawal requests are pending for a few days, because they all need to be processed manually and they're in a queue.

I don't think it's alright the casino closed your account for a month. Based on what you wrote to the casino about killing yourself, about the fact you owe the rent, the account should never be reopen. It really seems like the gambling got fully out of your control. It's no shame, but the sooner you'll realize it, the better for you. I can only recommend you checking the responsible gambling section of our website where you can potentially find more useful information.

When it comes to your pending withdrawal, I hope you'll receive it soon which will help you to overcome the currently difficult situation, but it's definitely not the complete solution for the issues you mentioned here.

I wish you good luck in the future, hopefully the future without gambling.

I understand…now I'll just have to wait and hope

Yes. Maybe it's better the account is blocked so you're unable to cancel the withdrawal and possibly lose the winnings. I'm just quite worried about the low safety index of the casino where you played. But since you said you already withdrew there successfully, I hope there won't be any issue even now.

it's not a question of responsible gaming or anything else, I'm waiting for my money... all the players show problems with gambling addiction or something else... here's the gist of the matter: they don't pay me my winnings, and still after 7 days from the withdrawal request I haven't seen a euro..

they're just telling me that they paid and it's my bank's fault for the delay, when I ask for proof of payment from them they don't give me anything... please someone to help me

This afternoon they reopened my account, my withdrawal was declined by their provider.

when my bank has not received any incoming transfer requests,

they reopened my account only to request the withdrawal again and it was processed immediately, I think that being a VIP customer we speeded up the process, I repeat last time I made a withdrawal of €3700 which arrived without problems the day after the payment was approved by olympusbet.

I trust in the good faith of the casino, I have played with them and I understand that I am causing anxiety, but I really need the winnings to cover some family expenses that cannot be extended...

I have a thousand chats where they assured me that the sum had been paid on 09/09 and only today they informed me that it was declined by the provider (certainly not by mine because I repeat I am in contact)..

beyond this I understand that it is a nice sum, I hope to receive the money tomorrow... I'll keep you updated, I repeat overall the casino is very good beyond this one small mix-up that can happen, in the meantime I thank you for the support and I hope you can help me.. thanks

Hold on, you picked up a casino with a low safety index and it seems there is a good reason for the rating. I hope the complaint will solve the issue, though you need to be more careful in the future.

Can you perhaps try another payment option? I hope you'll get the money out of there.

They have paid …

they paid me but they don't pay you 😜

As I understand it, your judgments depend on which casinos pay you to advertise,

I am so glad that everything was resolved in the end and it turned out happily. 🎉😊

However, why do you think our judgements depend on which casinos pay for advertising ? I'd be quite interested in that.