Odds96 Casino - general discussion (page 2)

You people don't want to help me, the customer gets frustrated and runs away because you demand so many documents

Please help me I am very stressed out

According to what the casino wrote, you obviously didn't give them what they need. So can you take another look at it and let them explain what is needed ? Although I think you've already been told, but maybe you just misunderstood what you have to provide, so that would probably be the best thing to do.

Are you okay with that ? 

These people blocked my game account, they are not good people, thank you casino guru, you tried to help me, thank you most, I will never forget this favor of yours, odds96 people are not right

That's correct.

After careful consideration, we have made the decision to block your account (ID: 3751467779) with no option for it to be reopened in the future.

Recently, you reached out to us and made a serious statement, threatening to commit suicide if you did not receive your funds. As a licensed operator under Curacao and in line with responsible gaming practices, we take such statements very seriously.

To protect your well-being, we have blocked your account. Please understand that this action was taken solely as a precaution to ensure your safety, not to avoid any financial obligations.

​

Froud odd96

We hope you find the support and assistance you need during this time.

My deposit not give me by odds96

Dear player,

As far as I'm sorry to hear about your gambling issue, I still hope to keep the conversation quite objective at least. Well, the casino representative did mention they had never received any refund requests. I found that in the complaint

More importantly, though, I can't imagine how it must feel for someone to be under this health condition, hence, I am willing to share the latest progress in the field on the self-eclusion:

As part of our Global Self-Exclusion Initiative, we've partnered with BetBlocker, a UK-registered charity providing a free service to support people worldwide. You can find more information about our initiative here (https://casino.guru/global-self-exclusion-initiative) and about BetBlocker here (https://betblocker.org/).

BetBlocker, which supports seven languages, is quick and easy to install on multiple devices, taking just 2 minutes. Once installed, it blocks access to over 84,230 gambling websites and runs quietly in the background. The service can be used anonymously and helps individuals manage their access to gambling safely and appropriately, whether that means complete restriction or limiting access during vulnerable periods. 

Additionally, BetBlocker includes a list of 824 gambling information sites. These sites primarily inform users about and advertise gambling services. You can choose to include these sites in your restriction by ticking a box. However, if you have an ongoing complaint against a gambling operator, do not check this box, as it will prevent you from accessing the Casino.Guru website as well.

So, I hope that this helps somehow.

Odds96 is froud

My deposit successful but not received my game account please help me give me my deposit I request odds96 please help me give me my deposit 🙏

I believe you ought to make an effort to be more consistent in what you say. To begin with, I would strongly suggest eliminating the word fraud. You know, trying to win people over with accusations is not the best strategy.

Please wait until the complaint has reached the last phase.

Also, try to remain calm. Thank you.

Okay ji thank you

Iwas deposited 500inr on my account my account has been blocked due to suspicious activity the reason they are Saying under 18 but iam 36years old ican Prove live also by showing driving licence please unblock my account and they have confiscated my winning unblock my account my is from telegram it's atharvBodhe502@gmail.com from this email ID please unblock my account or give my deposit back

Please unblock my account of odds 96 they blocked my account suspicious activity under1 8but I am 36 years old ican Prove live details drving license your blocking my account reason was wrong an my winings are confiscated please unblock my account or return the deposit

We will be happy to unblock your account once you turn 18, as players under 18 are not allowed on our platform.

But iam 36years old how can you say that iam under 18 can show live proof details please unblock or return my deposited amount

Return deposit

Dear Odds96 Casino, could you check this situation and let us know your findings, please?

Hey Romi, the player claims to be 36 years old but later states that his date of birth is 06/05/2005.

You can find more details here:

https://casino.guru/odds96-casino-player-s-winnings-have-been-confiscated

Providing someone else’s document is a serious breach of our Terms of Service:

https://odds96.in/en/sports/documents/terms_of_service

According to Clause 1.6.1:

1.6.1. We may, at our absolute discretion and at any time, restrict your access to the Services and/or temporarily suspend, or permanently terminate, your account without cause and for any reason, including but not limited to if:

(a) we suspect that you are engaging in illegal or fraudulent activity, including but not limited to:

a Client provides false, fake, inaccurate, misleading and/or incomplete information about his/her identity and/or fake or stolen identification documents;

With all that said, the player is free to upload his own documents to his account.