MoreSpin Casino - general discussion (page 6)

No worries, I hope you'll eventually manage to get your winnings. Please, keep us updated 👍

Something needs to be done with this online casino. They completly stopped responding to live chat, and not only for me for other users as well. There is a big rectangle on their website that leads to this website. A lot of users will think this casino is legitimate and safe based on the information presented here. This can cause unimaginable financial damage to any user that decides to join this website.

If they were able to play me like this, imagine what happened with people who did not found the power to fight back. Just imagine how many people lost money here.

I have solid evidence that this Casino is an online scam, please take action and help users understand that this is not safe at all and they could potentially loose their life savings, and not to gambling but to scammers.

We do not take such information lightly, so I ask you to provide the solid evidence you mentioned through the open complaint. That would be really helpful.

Can you do that in order to prevent further delay, please? I hope you do.

Yeah so I have been scammed as well. Probably deposited 700 eur the past 6 months there and finally managed to win some. A 950 eur withdrawal was requested on aug 20. Now over a month later and after tons of chat and email interactions along with many KYC documents being sent I still have no money. Oh, and they removed the live chat.

I relied on getting those 950 eur. Stupid, I know but now I am stuck with nothing to eat basically. This shit has had such a bad impact on my health. How can they do this to people?

I would say you need some help - use this link, submit the free complaint, and we shall see.

https://casino.guru/complaints/create

Can you do that?

I did, thanks. Made sure the amount and dates were correct in the complaint too. Thanks for your help.

I'm looking at the complaint now, it's great you did it. To press on, Kristina needs further information regarding the verification. This is a standard step, usually, we collect as much related data as we can in order to assume the situation and decide the best action.

Could you update the complaint, please? Again, feel free to use this link.

Thank you and wish you a quick solution!

Morespin is a complete scam - AVOID AT ALL COSTS! Quite happy to take my money but when I tried to make a withdrawal (only 750 euros) they stopped contact. It has now been pending for 7 weeks! Will not reply to multiple emails, LiveChat stopped working and even a complaint on here went unanswered. Complete scam casino with no way of getting my money.

Thank you for such a warning. Allow me to add its safety index and a link to your unresolved complaint.

May I have a question, if you don't mind me asking? Would it be safer to play at a casino licensed in the UK instead? Because, as far as I can tell, the local restrictions are well known.

Just a thought; you don't need to answer, of course.

I signed up whilst on holiday as I couldn't use my usual casino as I was out of the UK. Also I saw it had good reviews (at the time) here. They still have a link to this website before you sign up. Will stick to my usual casino and avoid these scammers in the future

This is probably the most sensible thing to do and I agree with your decision, because if a player has a similar experience I think he will become even more cautious and prefer to stay with a casino that is already proven. 

However, what is the casino you like to play in ? 

i was one of the first players who warned you all for this scam from the first beginning.i deposited 100€ and won 900€ fairly .after requesting a withdrawal they immidiatly started the verification and i immidiatly got the feeling this is not right so i played my wins away and told them they will lose more then 900€ .and as you see i had it right .my 6th sense never fail .i wich all these victims just had red my comment here .the problem is they eventualy will close this casino and open a new one under other name .once a thief always a thief .

And if you had kept the balance and submitted the complaint back then, we would have had a fair chance to investigate. I'm sorry, but such warnings can't affect the calculated safety index. 🙏

Forum posts stand aside from the complaints. But I thank you for your contribution. 🙌

I have happened upon this discussion and found this rather interesting post:

https://uk.trustpilot.com/review/morespin.com

I recall this casino offering rewards for good reviews... So, I'm not surprised.

Again, you did a great job here!

Care to create your own thread about it? 🙂

Not at the moment as I am still working on Mystake stuff - I just happened to see this and popped over to TP, and felt people in this thread may be interested!

I think that if they come across this information it will be useful and I understand that you probably have a lot of stuff about other casinos. However, if you have time, you can also look into this since you found such interesting information. So thanks for your post.

And now emails are bouncing back so no live chat and no emails so no way of contacting these low life scammers.

i think these are the same criminals operating royalspin and spacewin casino they use exact the same tactics.

I see that the problems with the casino still remain. It is certainly not pleasant if the communication is not up to par. I'm sorry about the way it all turned out and what I recommend is to avoid such casinos. 🙁