I understand. Based on the experience you described, I would also say that I find the casino reliable. However, as far as this particular case is concerned, it looks peculiar and I am curious to see how it develops further.
Anyway, thank you for sharing your case with us and I hope a similar situation will not happen to you in the future. 🙂
Oh, so this is an uncomfortable situation. Support or live chat still not responding ? Have you tried contacting the casino by email and asking them why you can't access your account ?
Actually, I have to say that I find this whole situation weird. I wonder what direction the complaint will take, because I am curious to know what the problem is in this situation.
If you know anything new, please keep us informed.
Marsbet, they are simply rude with USER, and they simply DEACTIVATED my account worth more than 5000 USD balance in it, and nothing explanation given. One can't trust them, as they process few initial withdrawal to gain trust and later as soon as you deposit big funds with them, they most likely block/deactivate USER ID.
my email with them is- o********@gmail.com , and this account is having more than 5000 USD equivalent funds and I can't access the account.
Can you please help me to contact MARSBET and ask them what's wrong with my account WORTH 5000 USD equivalent balance in INR, and they simply DEACTIVATED my account and didn't responded me, and says they can't process my withdrawals anymore. My registered email with them is. - o**********@gmail.com .
I would be glad if they can communicate with you and if you would help me to receive my account balance to withdrawn to my CRYPTO WALLET.
Hello, I see that you didn't get any reason from the casino why this whole situation happened, which is a pity. It must be important why they blocked your account and don't want to give you your money.
But let me ask you a few questions, have you verified with the casino or not ? Did you play with the bonus or just real money ?
If you don't know what to do and nobody from the casino gives you answers and can't help you, then you can lodge a complaint with us so that we can contact the casino.
Are you in ?
Okay, Thank you for your quick response. I didn't played with any BONUS MONEY, I made deposits worth more than 5000 USD equivalent INR.
I am well verified user with them, and took earlier few successful withdrawal will them too.
Now as per you suggested me, I am lodging complain here right now, and please do help me to get my money back from MARSBET casino, as they simply BLOCKED ME and didn't refunded my money, and the money is not small, it is 5000 USD equivalent INR balance into it.
I have lodged complain for MARSBET in detail, please refer it, thank you. And please do help me to get my funds back/ REFUNDED from them.
" Marsbet Casino - I made deposit with MARSBET on APRIL 30TH 2024, with INR my account currency, and later played as.. "
Well I won't help you with the complaint since I'm just an admin on the forum, so you'll have to wait until one of our solvers gets to take care of it. But that will be soon and you will get some questions that will need to be answered.
I hope we can help you, but I certainly don't make any promises and I won't mislead you.
Either way, I wish you a fair outcome. 🤞
Thank you Jaro, for your honest answers. I hope I will get fair resolution from MARSBET, as my big funds are LOCKED there, around 5082 EUR ( 462400 INR ). Thank you again, and I have started providing the answers to the resolution centre.
@jack3377 brother give me your contact number or email so I can help you in Marsbet,
When I won a big amount, my account was closed but the winnings were refunded.
My amount is 462400 INR, but I was not given any refund, how can you help please?
Brother give me your e-mail or I will send you the process.
Bhai please help karna yaar, I have no 2 accounts total with more than 4.5 L each in 2 accounts. You must be very mad, brother.
I found out that he said that he has tried it, even though nothing has been done like this bhai maine, and it was sudden shock that, huge amount they are not giving, much helpful your advice and guidance.
I have sent you an SMS, because these people have stopped posting email and telegram.
Brother, I have shared your photo, because these people are not showing the details on the chat.
Hii, please help, waiting for the reply
Thank you Jaro, for your honest answers. I hope I will get fair resolution from MARSBET, as my big funds are LOCKED there, around 5082 EUR ( 462400 INR ). Thank you again, and I have started providing the answers to the resolution centre.
Great, so now we'll have to wait for the next development in the complaint or if by any chance the casino will write something to you. Are you in contact with them or not?
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