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Malina Casino - general discussion (page 19)

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3 years ago
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Jaro
1 year ago
grus

Unfortunately no. I played 50 euros today and won 160 I asked to withdraw 140 and continued playing and won a jackpot of 500 so today I asked to withdraw 660 euros 🤣🤣🤣🤣 I'm wondering when I'll get them 🤣🤣🤣🤣🤣😅😅

Automatic translation:
1 year ago
grus

Today I played 50 euros and won the jackpot. I requested a withdrawal of 660 euros 🤣🤣🤣🤣🤣

I'm wondering when I'll get them 🤣🤣🤣🤣

Automatic translation:
kalimeris
1 year ago

I see that you have managed to win something. I see you don't mind waiting again. I don't think it will change much how long you wait and I would rather be prepared for it to be a similar time. 

But I hope I will be wrong and I will wait for your supposedly good news. 😀

Jaro
1 year ago
grus

If they are more than three business days late again, today is the first

I will send a message if I am not paid immediately I will not post again.

Automatic translation:
kalimeris
1 year ago

Right, I will wait for your post. 😀

Let the game with time begin.

Jaro
1 year ago
grus

This is really a game 🤣🤣🤣🤣

Automatic translation:
1 year ago

Hello everyone,


I would like to share with you what really happened with Malina Casino. Drawn in by their wide selection of games and enticing promotions, I opened an account and started playing with enthusiasm. Quickly, I invested significant amounts, hoping to win big.


However, my experience soon turned into a nightmare. From the very beginning, I encountered serious issues with withdrawal requests: despite strictly adhering to all the required conditions, my withdrawals were constantly delayed or even refused without any clear explanation. The customer service turned out to be almost non-existent: my messages went unanswered, and I eventually discovered that my account had been permanently closed without any prior notice.


This situation has caused me substantial financial losses and has worsened my gambling addiction, a problem further compounded by the side effects of my medical treatment. I am sharing my experience to warn anyone considering signing up for this site and to encourage players to exercise extreme caution.


Thank you for reading and taking my testimony into consideration.


Sincerely,



adrclt
1 year ago
grus

I'm really sorry my friend for all this. I'm also fortunately slightly addicted to gambling. Luckily for me, if I see something wrong I stop. I play a certain amount. If I win a certain amount I keep playing until I get my money back in the hope of making a good profit. If I don't win I'll stop playing. Something like that. I usually lose a few times, I won something, even 200 euros. Now with melina, fortunately, I've been paid and I'm waiting for more profits. But what I didn't like at all is that out of the 960 I won, only 660 were allowed to be withdrawn. I played the 300.

If I get the money I won't put it back in because I didn't like it, I was completely freaked out.

Automatic translation:
1 year ago

Hi everyone,


I wanted to share my experience with Malina Casino. After reporting my gambling addiction issues due to losing huge amounts of money, the casino deleted my account. As a result, I no longer have my player ID, which greatly complicates my efforts to file a complaint and seek compensation.


Has anyone experienced this situation or have any solutions to suggest? I’d like to know how to work around this identification issue so I can assert my rights.


Thanks in advance for your advice and help.


See you soon,



adrclt
1 year ago
esus

Cheer up

Automatic translation:
1 year ago

Hi everyone,


I wanted to share my experience with Malina Casino. After reporting my gambling addiction issues due to losing huge amounts of money, the casino deleted my account. As a result, I no longer have my player ID, which greatly complicates my efforts to file a complaint and seek compensation.


Has anyone experienced this situation or have any solutions to suggest? I’d like to know how to work around this identification issue so I can assert my rights.


Thanks in advance for your advice and help.


See you soon,



1 year ago

Hello. I am really sorry for your experience at this casino.

Our complaint team could try to help, though.

May I ask how long after you reported the gambling addiction to the casino they closed your account, please?

You said that you had huge losses, so does it mean that you have deposited more even after you told them about your issue?

Please file your complaint by using this link where you describe everything in detail, and hopefully our team will be able to help.🙏


1 year ago
grus

Good evening, I see according to the comments that the withdrawals are delayed today, I won €160, of course I had played €140, so luckily I got it back. Are they very late? Have you ever had them deposited quickly?

Automatic translation:
Zoi1996
1 year ago
grus

No I was never paid quickly No less than 5 business days. And every time I had to send a message after 5 days. One time I told them what will happen will we be able to shop on the weekend? And the other time I had to go for service.

I always had to say something.

The good thing is that I finally got them all the times I won, but now I don't play again because it's nerve-wracking and I don't like being frivolous.

Automatic translation:
kalimeris
1 year ago
grus

How long did it take them to put them in? I'll start sending them every day. What matters is that you got them. I'm waiting for 160€ and with what I'm reading I'm worried.

Automatic translation:
Zoi1996
1 year ago
grus

Two weeks was the first time, 14 days to remember in your lessons to be polite because some people had their profiles deleted and never took them.

Automatic translation:
1 year ago
grus

And the fastest time you got your money? Also 14 days including weekends? Or working days?

Automatic translation:
1 year ago
grus

Good evening, I see according to the comments that the withdrawals are delayed today, I won €160, of course I had played €140, so luckily I got it back. Are they very late? Have you ever had them deposited quickly?

Automatic translation:
1 year ago

Have you already requested the withdrawal or not yet?

What about the verification? Is it needed for you?

Please keep us updated about everything new from there.

Romi
1 year ago
grus

Good evening, I haven't been asked for verification since 3/14, I've requested a withdrawal and it still hasn't been processed. I'm honestly surprised that some casinos like these are still busy. I'm afraid I'll be late getting my money. However, I know I have to wait 14 days. I'll file a complaint now.

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Zoi1996
1 year ago
grus

The weekend doesn't count since it's not a working day. Tomorrow, enter the conversation and politely ask them if they can do something with the withdrawal they requested. And wait another day, this way I get paid in 5 working days. Good luck

Automatic translation:
kalimeris
1 year ago
grus

So what should I tell them tomorrow? Please give me my money? Since they are sending me that they do not have access to the financial department and do not know what is happening with the payments. This is what they replied to me

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