Magic Win Casino - general discussion (page 11)

Unfortunately, you haven't chosen a good casino to play at, I could say.🤷‍♀️ Have you seen all the warnings?

I hope that next time you'll be more careful.🙏

They paid me £700 once before a while ago though

That's possible, but I'd still be careful. You might get the money once and then not again. I saw that you tried to get the money at the end of last year with the help of the complaint and without success, so I would say you had a picture of what the casino is like. 

So I personally wouldn't hope to get any more cash. 😥

fraud

why can't this casino be blocked on the internet

why are they still here

why don't they block this casino online?

this is fraud

so many people cheated

Hello, did something happen to you in this casino ? Can you please tell me more so I have better overview ?

Ive been waiting since 3rd december for my winnings. They’ve cancelled my withdrawal every 3 months with a new bullshit excuse, this was the most recent email they sent me:

I'm not surprised, to tell you the truth. This casino has a pretty low safety index and most of the players had problems or got paid once and then not anymore. The complaints section where you can see your two complaints that have not been resolved because the casino does not communicate with us at all. 

I would probably accept that I won't get anything because it's a long time to wait. 

You also need to take a lesson from what casinos you play in and try to inform yourself before you deposit your money somewhere. 

I wish it had turned out differently. 

Hello, I'm writing here to take joint action against this casino. It's obviously a fraud site. This casino has taken almost €2000 from me. I can see that I'm not an isolated case. What options do we have to solve this case? It can't be that they keep cheating people on a large scale. We can't allow that. So please let's all take joint action against it!

Hey there. This is going to hurt, but you need to know that.

It is obviously a fraud site, and I think this tab explains how bad the situation is:

Warning:Unfair maximum win rule based on the total amount of deposits

This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.

Warning:No Reaction Policy for complaints

This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.

Important: Casino may confiscate money from dormant accounts

This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).

Important: Casino operates without a license

This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

I am not sure what kind of cooperative action you intend to undertake, but best of luck to you. Have you ever tried to sue an offshore company? I'm truly sorry you too felt for this scam.

Let that illustrate why it is crucial to do some research before making a deposit at an online casino.

Hi I need help please getting 2 accounts closing down magic win and suberb bet

Hello, I understand that you want to close the accounts in both casinos but you can't do it? If I could ask you, it would be best if this thread only dealt with Magic Win casino. 

However, how long have you been trying to resolve this situation? What did the casino say to you?

I'll be waiting for an answer.

we have big problems with the casino magic win. they are scammers. they don't pay out money. why does this casino exist and isn't it removed from the net by google and other sites

I have been asking since January for them to close my account I have sent over 30 emails I sent a copy to someone on here the other day to show that I had sent it to them

I'm sorry, but you still didn't explain to us what actually happened at this casino.🤷‍♀️

This way, we cannot help you out with the issue you experience there. Please try to describe it to us, and hopefully we will find a solution together.

I’ve been waiting since December 2nd 2023, still haven’t paid me. Sent countless emails.

I am really sorry about this situation.

Kristina will try to help with it in your complaint but the casino needs to be willing to cooperate. I hope this situation will be resolved as soon as possible.

In the meantime, please know that as part of our Global Self-Exclusion Initiative, we've partnered with BetBlocker, a UK-registered charity providing a free service to support people worldwide. You can find more information about our initiative here (https://casino.guru/global-self-exclusion-initiative) and about BetBlocker here (https://betblocker.org/).

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Hi

i have installed bet blocker it doesn’t block this site, I have been trying to close both accounts magicwin and superb bet since January they are the same company they won’t close my account

inhave told them I have a gambling problem and I can’t stop I have managed to block all other Casino it’s just these 2

I NEED Them closing immediately please Help

Read above and below I have explained

I have sent over 30 emails saying I have a gambling problem and I need my account closing they done even reply to my emails and they haven’t closed my account it’s still active and I can’t stop playing