Magic Red Casino - general discussion

If you want to discuss anything related to Magic Red Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I think Magic Red is a really good place to play. I didn’t find any reviews on it from Casino Guru. I recommend this casino. Fast withdrawals, a good first deposit bonus and a wide selection of games.

Hello,

I'm happy you prefer the casino with a perfect reputation.

Anyway, if you can't find any user reviews (try it here), you should write your own: https://casino.guru/user-reviews#/reviews/guide 🙂

It was just because of this casino that I made the credentials here.

slow casino, cheats money with "stuck" bonuses, chat jerks, aspa just in the alley.

so I made a 30e deposit here and got a 200% bonus on top of that, i.e. 90e.

after losing the entire 90e, I made a new deposit of 30 euros the next day.

while looking at the profile, I noticed that there was still 1800e left to recycle the old bonus,

I messaged aspa and they couldn't remove this haunting bonus and all they can do is say sorry.

the best thing here is that you can't withdraw until that bonus has been recycled and the bonus can only be recycled with bonus money. so we got so fucked up here that it swayed. t: for the third hour I try to get the aspa open.

I really don't recommend it.

Hello,

I'm quite surprised now because this casino is highly rated. Normally, the bonus ends if the balance is lost completely, so has your balance reached zero, please? Just want to make sure.

What seems to be the worst is the fact that support is not able to help.

If you think that this case is worth submitting a complaint, kindly do so. It's never a bad idea to check it up through our resolution center.

Yeah, I don't know, it could be that there was a missed round that bugged the whole bonus thing for 4 hours and 4 people in aspa and they just complained that they can't remove the bonus. I closed the casino and I don't recommend it, the guy had some problems. so I can't bring myself to complain when it doesn't help anything.

I understand your point, it's just that we additionally see the complaints as an opportunity to check upon casinos from time to time aside from the regular checks of course.

But as I say, I understand - no pressure.

Unfortunately this Casino is not reliable, after losing almost 6 thousand BRL, I recovered 1,400 BRL immediately I made the withdrawal request, I didn't use any bonus, I just wanted to receive what I earned by right, I accessed their chat and was very poorly attended by employee, simply for no reason they deleted my account and what's worse I didn't receive what they owe me, don't play at all in this Casino it doesn't pay anyone!!!

Hello,

sadly, I can't read what the casino stated. But, I went through your complaint we could use more info, such as

"Thank you for your reply, ivansilvestre1970. Could you please advise when exactly you requested this withdrawal?" as Petronela asked you. Kindly respond to her via the complaint.

I had a similar situation, with less value, since that day I'm only playing at Afun, very good they pay just fine

Hello again,

what about the screenshots I mentioned in the Afun General thread? Maybe you can support your great experiences, the others stay silent, that's not very convincing, don't you think? 🙂

I am not sure if many of these positive reviews are from GENUINE players especially as NONE have mentioned the UNFAIR HIDDEN TERMS about the 1st deposit bonus.

I was dismayed to find out when requesting for my 2nd set of free spins out of 100 from the 1st deposit bonus...REQUIRED A DEPOSIT!

Has ANYBODY mentioned this UNFAIR BONUS TERM?

If the reviews and comments DO NOT mention this, then I assumed either people think this is NORMAL for a promotion to say eg 100% bonus match + 100FS (20 per day) would imply that player has to DEPOSIT EACH DAY in order to get the rest of the FS?!

CASINO GURU: Did you know about this? Regardless, I strongly suggest you mention this on the bonus before you get a lot of IRATE players who like myself would not only question the INTEGRITY and CONFLICT OF INTEREST; and INTENT of MAGIC RED but Casino Guru also. Wouldn't you?

Please read my comments regarding the UNFAIR BONUS TERM I unearth.

I wish I read your comment before depositing. I recieved the 1st depsoit bonus and after losing it all, I came back next time to play my next 20FS and thjey said I HAD TO DEPOSIT AGAIN IN ORDER TO RECIEVE THE NEXT 20 fs and so forth?!

No deposit bonuses and how the operators act in response are a great way to asses THE INTEGRITY of a casino. So YES STAY AWAY from Magic Red!

Hello there.

I'll ask my colleagues who take care of bonuses to validate bonus conditions with the casino and will get back to you with an update.

It's just odd that players from your country are excluded from this bonus and the casino:

https://casino.guru/Magic-Red-Casino-review#tab=js-tab-bonuses

I'd guess, you were given a non-exclusive bonus instead and the rules may be different.

Can you confirm, please?

Firstly thankyou for pointing that out!

I did not read that exclusion for Australians. I was using a VPN with New Zealand as my location... And it seems like the operator did not know I was from Australia even though my address is in Australia.

She did not mention this at all.

Operator said I had to deposit in order to get my second set of free spins and each set thereafter?! You can surmise what she meant yourself... From the screenshot I sent...

For me it seems like she meant this was standard for anybody not just an exclusive bonus offer for me. Hence why I am so shocked?!

She even showed me some T&C which puzzled me cos I didn't see the relevance?!

Some casinos provide bonuses only based on your IP address and they don't check which information you provided in your account. Anyway, once you win from the bonus, rest assured that they'll check your address and find out that you played from a country where the bonuses aren't available.

I guess the winnings would be voided in that case I'm afraid 😕

best place

Any further comments?

What is so good about this casino? 🙂

Played there a little bit in March 23, got the 200% bonus.

I didn't win anything from it, but got some free spins the following day. I won on those, and managed to complete the wagering with about €100 to cash out. I just sent in my passport and they didn't ask for anything else. This withdrawal took a couple of days to be processed but eventually landed on my card.

They've been around for a while and seem to be reliable.

The site feels dated, though, while on certain slots, both the autoplay option and the teasers are disabled, as well as a warning popping up ever so often, interrupting your gameplay, saying how long you've played etc. This is obviously because of UK rules but I, as a non-UK client, shouldn't have to endure that.

While bonus wagering, there are lots of slots you can't play but what's worse is that several perfectly normal wagering slots doesn't give the full 100% and there is no way to tell untill you've played them.

Magic Red is part of Aspire Global and it is very important to be aware that if you have ever taken a welcome bonus from any of their casinos, it will disqualify you from taking the welcome bonuses from either of their many others.