Mad Money Casino - general discussion (page 4)

Hello again,

I don't have this problem, the agent always shows up after couple seconds.

Can you try it now? 2 days and i still cannot get them 🙁

You are right, I receive the same message... Weird... Until now there was always someone. For how long do you have this problem? Because yesterday I was able to connect with an agent.

If i count well, its about 15-16 hours. I tried first at yesterday 23:00PM CET.

This casino has too many problems to fix if you want my opinion. I will submit a complaint today because it has been 4 weeks i am waiiting on my withdrawal to be paid out.

Live Chat now its working 🙂

Hello mrmileena, as I see it, is a long process and many days have already passed. I agree with you and can see that you have submitted a complaint, what is reasonable. I keep my fingers crossed and please note that our colleagues from complaint team are a little busy these days and the weekend is just starting, therefore thank you in advance for your understanding.

Hello Magda,

It's alright I can wait, I'm a very patient person, as you can see with this casino lol

You wait for bank transfer or e-wallet?

I wait through bank but I have also been telling them for 2 weeks that they can pay on skrill or neteller but until now, nothing has been done. The complaint is in process... If you have won, I don't want to be negative but you will wait long until you get your money, I have been waiting for a month.

Hello there,

how is it going for you, I wonder.

It's great that the chat is running again, but I'd like to know whether the agent helped you out. 🙂

Just let me know, please.

Hello,

Yeah everything is fine, i just made a withdrawal now. 🙂 Waiting for it to receive.

I hope you are a very patient person lol

So, we will wait for your confirmation that the winnings have arrived then 🤞😉

2 days and still in progress, made it via Skrill 😀

It's awesome that you're still smiling! 🙂

Still waiting for the withdrawal since nov. 28 🙁

I have been paid last week I think after more than a month. I had to submit a complaint to be finally paid.

From this moment, I am not playing on the casino anymore, I don't want to wait for a month. I found myself another one which paid by bank in the next hours.

Hi and thank you for your update, don't forget to let us know if nothing happens till next monday. And in positive case as well. I hope it will be asap. 🤞

I am waiting since 14.11. I don't want to discourage you but probably you will wait longer than 20 days.