Mad Casino - general discussion

If you want to discuss anything related to Mad Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Its bad and has fake games or very much scripted gameplay.

May I ask if you experienced any issues? If you did, please say so.

Is there anything we could assist you with?

Unless you can get them shut down or just give them a good telling off lol. Not really sure what you can do as they are unlicensed I believe.

Let's just say that if a player is treated unfairly, we care to investigate through the complaint process, and also, the more details shared on the forum, the better for the whole community.

So, did you? Have you encountered any unfair practices, aside from the unusual games?

I wasn't there long enough to experience anything else. My account with them is closed now

It's just that you accused them of having fake games, but now you say that you haven't played there for so long, you know.

If you accuse, you need proof of it as well, so other players can be warned. That's the point here.

Ok, have someone play Hacksaws La Bandit and Ze Zeus and you will see what i mean. Another tell is I coudn't see an scripted web link to the official Hacksaw website.

Well, to be honest, the game's visuals or servers may differ based on many aspects. Even the RTP may be different. We live in a highly customized world. This is the result.

I suggest you ask the game providers about your experience or the license provider.

Many games are no longer traceable back to "official servers," for example.

I watch streamers play these games and they never act like they do at this casino either.

sounds like a lot of work for probably not getting any where. Well i am self excluded from that site now anyway, so i'll just forget about it.

Well, whatever suits you, of course.

Hopefully people will come across before they waste their monies.

It really is a shame that you guys can't go there an experience it for yourselves. I'm sure you'd also notice.

Even though we don't play at casinos to see that, as you say, we stay by our users but only if there is real proof.

I hope you get my meaning, because it really is not easy to judge it just like that.

Also, the game providers should usually know to which casino they offer games, and if there is some kind of proof that some casino offers fake games, they should know about it.

madcasino it’s fake 🥸 I put 200 euro deposit and pick up money when I withdraw money they block my account! First time see so crazy casino👋

Hello, has anything else occurred between the time of the deposit and the withdrawal?

I mean, we could use more hints here.

I’m sorry but I agree with the guy who said about fake games.

gates of Olympus was so blatantly fake it was unreal, £60 at 50p spins and not won hit of any amount

I see. If I may, just a one thing for anyone who consider "not enough wins to be proof of fake game":

For example, the bet amount does not necessarily increase the volatility. I mention this because players typically anticipate that placing larger bets will result in larger winnings. But it all depends on volatility.

"Volatility, categorized as high in Gates of Olympus"

A low volatility pays out small wins every few spins, keeping your balance steady but gradually decreasing. High volatility, on the contrary, causes you to lose regularly, but when you win, it's big.

Just saying.

In any case, if you are convinced this specific game is somehow "fake" or whatever that means, please forward your concern to the game provider. One never knows, of course.

Hi, the madcasino7.io site won’t let me log in. Error code 520 which I believe relates to being a UK customer. They accepted my registration and 2 forms of verification but had problems with my drivers licence. I have a balance of approx £80 in bonus money to play through.

This is irrelevant though as I can’t withdraw anyway but they accepted my Registration details and numerous deposits. Can you please assist in recouping my deposits that I could never have won with?

Regards, Ian

I can see that the casino doesn't accept players from your country, actually.

Have you by any chance used a VPN when registering there?

Have you stated in the registration form that you are from the UK?

Romi, I have also registered and deposited a significant amount with no withdrawals. The games do seem to be "fake" and are full of glitches. I have video screen recorded proof of games not playing as per the rules set out etc.

I stated that I am from UK and do not use a VPN and yet they still allow me to play and deposit.

Is there a way to get my deposits back from this scam site?