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Macau Casino - general discussion

3 years ago by Simenon
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4,791 views 14 replies |
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3 years ago
If you want to discuss anything related to Macau Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
3 years ago

Good evening,


I wanted to know your opinion of Macau Casino. If money can be lost, and if the bonus works like a freebet. They say it has no wagering requirement. Is it so?

Automatic translation:
3 years ago

Hi Simenon.

According to their website and also our communication with the support, the welcome bonus of Macau Casino should be wager-free (we have not even received any negative feedback about it). Let me know if you require further assistance.

2 years ago

I think Macau is the same and identical casino to Ybet. See the website of this casino and it is exactly the same.

Regarding withdrawals, the page does not open and Ybet does not say the processing time either.

Automatic translation:
canaberto
2 years ago

Hello canaberto,

So you could not place the withdrawal request through Macau's website, am I right, please?

I ask you kindly to stick to the Ybet's forum thread that is discussing this particular casino, so it's clear which casino we're talking about.

(I can see you even submitted the complaint against Ybet.)

2 years ago

Only and as a comment I said that Macau casino is from the same group as the Ybet casino because if we see the website of the two casinos they are identical and also the owner is the same:

ALAMARO ENTERPRISE NV

i thought this would help you

Automatic translation:
canaberto
2 years ago

I get it. Thank you very much.

Hope your complaint (Ybet) will be solved soon.


Edited by author 2 years ago
2 years ago

It is not a complaint, it is simply to tell them that if the Macau casino and the Ybet casino are the same owner, I think you should say so on the Guru website.

Take a good look because they are identical in everything.

Thank you

Automatic translation:
canaberto
2 years ago

Hello,

we provide the information that both are owned by ALAMARO ENTERPRISES N.V.

It is perfectly visible to every player. Check Ybet and Macau, it's right under the withdrawal limits:

file

By complaint, I meant your already submitted complaint against Ybet 🙂

2 years ago

It is confirmed in the Ybet chat: the Macau casino is a brother of the Ybet casino. You should know, it's just my observation

greetings and thanks

Automatic translation:
canaberto
2 years ago

Hello and thank you.

I forwarded this information to my colleague. 👍

2 years ago

Hi,

I would like to add that this company is discontinued in Curaçao. Means the casino doesn't have a company operating from there, and for sure no licence.

Also the company number in Slovenia indicate on the casino is an engineering company in Slovenia...


Weird fact about them..

Tamera
2 years ago

Good point Tamera:

"We could not verify the validity of this casino's license

This casino has a license listed on its website, but we were not able to verify it. This means that the license might be fake."

1 year ago

Hello There!


few months ago i open account with Macau casino ,i won there they approved my documents and everything went fine until this week, i won 3 weeks ago 6700 on slots, took them more then 2 weeks to paid the first withdrawal of 5000(they calming to be fastest withdrawals on the market) then i try to log in and i see my account is locked with no explanation ,i try to contact them but they don't answer and on live chat they cut me off. This casino still owes 1600 euro and its sister casino(pariscasino)owes 2100 euro and I don't know what to do. Can you please help me to figure this out?




Edited by Radka 1 year ago
Reason: CG link added
nusmahti
1 year ago

Hello,

I can see that your complaint against the Macau Casino has now been reviewed, meaning you did the best thing to be helped. ✌

I was unable to find the second casino in our system, so it has been forwarded to your data team for review soon.

You can however submit the complaint even now by picking up the option "I do not know the casino", then just paste the casino's link directly to the complaint, please.

In both cases, I wish you good luck and a fair ending.

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