LuckyAnon Casino - general discussion (page 2)

It seems my previous post was misunderstood once more. Please read carefully, if I may ask you politely.

We do not work with terms like "duty" here, and as I informed you, since we are in no position to investigate casino games—only the licensing authority can do that—we are cooperating with the GameCheck to cover this field externally.

Hence, it is highly possible that you won't be satisfied at all.

data@casino.guru

My colleagues, as always, do not have enough time to respond to every email, though. You would be surprised how many investigators are emailing us constantly; we sadly lack the capacity.

Hello, we provided clear data showcasing that you participated in a bonus abuse strategy to stash progressions and cash during bonus play and redeem with a real money deposit to bypass the wagering requirements which is a clear violation of our terms and conditions, as it is at nearly every other reputable casino.

to add an update to this, the player requested a single large withdrawal as requested and it was processed and sent immediately.

The poor browsing experience on your website made me worried about playing, but unfortunately I still played with you, even though I had doubts about the credibility of your site.

It’s impossible that all the players who complain about you are lying while you are the ones telling the truth.

You are a group of thieves, and I will warn other players about you.

You are lying.

I have not received a single dollar

You are a trivial, lying scammer

apologies, we were referencing this and did not quote it properly.

"to add an update to this, the player requested a single large withdrawal as we instructed instead of 15+ smaller ones in a row (which were all paid but kept flagging the system for manual review) and the single large withdrawal was processed and sent immediately."

As we have stated before, we provided clear data showcasing that you participated in a bonus abuse strategy to stash progressions and cash during bonus play and redeem with a real money deposit to bypass the wagering requirements which is a clear violation of our terms and conditions, as it is with any reputable casino.

If you had an issue with the browsing experience or gameplay, please share more details so we can address and resolve those for other players.

I strongly deny the accusation of abusing bonuses or violating any terms. I played according to the rules provided on your platform.

If you claim that I used any strategy that violates your terms, please provide clear evidence, including the specific rule I allegedly broke and the detailed records of my gameplay.

Otherwise, I kindly request that my account and funds be reviewed again and handled fairly. I am willing to cooperate and provide any information required to resolve this matter

This statement is not correct. I did not receive any large withdrawal as you claim. Please provide proof of the transaction, including the date, amount, and transaction ID. Until then, your statement is inaccurate and misleading.

This withdrawal is unrelated to you and is another player as you can see from the quoted response. Please open an official dispute with casino guru so we can provide them with all of the bonus abuse data and direct violations to our fair play bonus terms. Thank you.

I advise players not to play here. They stole from me and may do the same to you.

We did not steal from you and do not appreciate the false claims. We are happy to refund your original deposit, even though based on your gameplay history it looks very clearly like a pre-meditated bonus abuse strategy, we can give you the benefit it was accidental and not on purpose. Regardless it is clear bonus abuse for stashing and a violation of terms. If you would like your original deposit back please provide your USDT bep20 address.