Librabet Casino - general discussion (page 9)

withdrawal pending since March 12th!!

I'm sorry, but you have posted the same screenshot to the other casino's thread as well, so could you specify which casino it belongs to, please?

Sorry, it's Librabet's fault...

Thank you for clearing that up; I just didn't want to confuse others, you know.

Do you have any updates for us, by any chance?

waiting for a withdraw since 12 of march of 220€...

This IS a robbery

they voided my bet on a cs2 game, map two to be exact, that was not live yet, not even close, it was like in

the middle of the first map. I provided irrefutable proof, timestamps, just check HLTV/PGL Stream VOD and see that it is impossible that I placed that bet after Map 2 start not even close. Yet they dont care, admin decision. Robbery

Now that you've submitted your complaint, our team will shortly get in touch with the casino, so hopefully we'll have some answers.

I understand that it must be frustrating, but try to be patient a bit, please. 🙏

Do I understand correctly that it is some sports bet? What happened exactly?

Sorry, not really sure, you know. 🤷‍♀️

Yes it is, they just randomly claimed I bet after the game started and voided my winning bet. But I did not, provided them irrefutable proof but they do not care.

Well, this all should be seen in your account. Isn't it? 🤔

My account was closed, and I have been trying to manually withdraw my funds for more than one month now. First, I was asked to send my details of my bank. Then, after a lot of days, I was said that I could only withdraw using cryptocurrencies, when I haven't made any deposit with cryptos nor have ever used them. So, I created a wallet, learned about crypto, to then be told to send again a bank account from Spain! And then, again to send another wallet of a site! They are delaying my withdrawal as much as possible, and I doubt they will ever pay me. Of course, my account was also closesd for no reason. Never, never play on this casino, you won't be paid.

Hello, it appears Mirka asked the casino representative for cooperation in resolving the matter; however, the first round is almost over. We can only hope for a second chance, I guess.

This is a terrible situation; if only we had some clues about the account closure at least. Something to work with.

Librabet Casino has an antediluvian system regarding withdrawals. According to the terms of the contract, they are supposed to pay within 3 business days of submitting a withdrawal. Today is the fourth day and the processing status is still the same. They keep referring to the financial department as if they should pay on invoice. This is the 21st century please. Do you have any advice for me on how to get my money back? I don't like this practice of theirs. Money goes to them immediately but back is a problem.

Thank you J.

Hi,

It's unpleasant, but there's no other option than to give them some time.

According to player reviews and this entire thread, this is not entirely unusual at this casino, and if you want to discuss the contractual terms, I'm afraid they generally apply in ideal conditions, which is not a common situation if the financial department is in a slump or investigating something.

I understand that it sounds a bit far-fetched, but on the other hand, it's unlikely that any intervention from the government will speed this up.

Try to hang in there. It takes time, but if the player has played by the rules, this casino pays out.

Under these circumstances, I find it a bit hasty to deal with "money back", that's the worst option when a casino refuses to pay out fair winnings. It also has its consequences.

I apologize for the honesty and I hope it won't take long overall!

You'll be lucky if they pay your winnings.

Far away...it doesn't return any profit, it's spam

Play someone else's...you'll lose your money here

I got paid a long time ago.

But I had to wait almost 3 months.

I still have money waiting from a withdrawal since June 19th.

It appears that you are more concerned about lower odds of winnings than about the withdrawal speed. As reported by the other players, the withdrawals are possible but lengthy. I guess the chances of winning are therefore good; otherwise, we wouldn't have so many players waiting for withdrawals world-wide...

What do you think?

I want to withdraw my money from Librabet.

In the past it took 3 months!

I'm now verified and have been waiting for two withdrawals for 15 days. And they always reply the same way...

I'll have to file a complaint.