Lemon Casino - general discussion (page 3)

Thanks very much

Thank you very much for closing the complaint because I don't have enough evidence.

I advise everyone to avoid this forum.

With my request you can clearly see that this forum works together with the casinos

That's right But I don't leave my money with them,Casino Kipris is in magosa

I'll be there very soon whose money are they dealing with?

they will understand.

Read Radka's last post. A day later they closed my complaint about Lemon Casino.

You can see how this filthy club is in league with the casinos here.

You write a post here saying thank you and then these criminals immediately close the complaint. I have the complete conversation in photos. And now I'm getting a lawyer to deal with this hypocritical fraud casino.

IN CASE OF LOSSES YOU SHOULD ALSO SUE THIS LYING FORUM!

THEY DO NOT DO ANYTHING FOR YOU. THEY GET COMMISSIONS FROM THE CASINO CRIMINALS. I BET ON IT.

As soon as you consider legal remedies, they get rude and spin things around as they need to. Then the forum ban follows!

I wanted to remove my review on Trustpilot and other portals about Casinoguru.

Now I will improve these with the awards from here.

Furthermore, I will work with German television and clear up this fraud here.

You want war, you get it!

I don't believe it matters to you, but it does matter to me. This forum does not cooperate with casinos. Do you know how many admins are there? How many people are you accusing of some fraud? It's technically just me. For quite a long time I was the only admin/moderator supporting the forum, the second one is still Daniel, who takes care of other aspects of community work. Thus he was mostly unaware of the forum.

The latest two guys are trainees - they are out of this question.

Hear me well when I say I do not work for any casino. I take care of the forum.

I believe I explained why the email was so important. But it does not matter now. Because you can't keep your nerves - proven several times even here on the forum as well, we have no obligation to let anybody abuse us. Instead, we usually invest the time and money - (yes the money - complaints are free for players to submit, but the manpower behind those needs their wages) to those who are capable of normal cooperation.

You've given us all in Casino Guru "many names", that's intolerable. Yes, you are most likely to be banned. You gave us no other option.

Kindly mind I was not well, so I took three days off, I'm sorry for my late reply.

Dont pay here 1 cent , here you must giwe 3000 e , fur 100 e,,

Lemon casino is fake dont pay here nothing

I know you're not going to like it, but the casino is probably real; just the games don't pay out the way you expected, hm?

Can you perhaps explain which games you played and with what RTP? It matters a lot when it comes to the payout ratio.🤔

These are scams they control the games themselves criminals

EXCALY

I think that if you have such a suspicion, it would be best to have some proof of it, because without that it is just an accusation that is not supported by anything and anyone could say such things. You also know that you can file a complaint with us if you think something is wrong and therefore prove that you are right. Without that, I think it's just a shout in the dark if you lose. 

DANGER !!!!

WINS WILL NOT BE PAID

I WON 3000€ MONEY WAS NOT PAID AND MY PLAYER ACCOUNT WAS SIMPLY BLOCKED

EMAILS WRITTEN WERE KEPT DEFERRED UNTIL FINALLY THERE WAS NO REPLY

MONEY GONE ACCOUNT BLOCKED

STAY AWAY FROM THIS CASINO

HELLO!!!

Could you instead explain what happened? Just think about how your post sounds without any concrete information to cover the context.

Do you perhaps know why your account was blocked? Any kind of verification or investigation process?

Let us know, please.

I CREATED AN ACCOUNT AND USED IT THEN I HAD THE ACCOUNT CLOSED BECAUSE I NO LONGER HAD ACCESS TO MY EMAIL ADDRESS THE ACCOUNT WAS CLOSED

THEN I CREATE AND VERIFIED A NEW ACCOUNT AND PLAYED AND WIN THEN I WANTED TO WITHDRAW THE MONEY AND MY ACCOUNT WAS BLOCKED

Did they give you a reason for blocking it? Generally online casinos are reluctant to let you reopen an account once you have closed one, even if you got by signing up with a new email address and even phone number, please bare that in mind because as soon as you go to make a withdrawal it will be flagged up on their system by ip address or deposit and withdrawal method and even ID KYC. You should have asked them on live chat or email if you could open a new account and see what their response was. My advise is get an email or live chat transcript as to the reason why you have been blocked from making a withdrawal and if you want to take it further post your complaint here. This is just my opinion having seen many cases of this happening on here. Let's see what the Casino Guru team think when they reply on Monday

I don't think it was the best idea, because I assume that the reason why your next account was closed will be multiple accounts, which is a violation of the casino rules. 

However, did you try to contact support that you don't have access to your old email address and if there is anything that can be done about it ? Whenever you want to open a new casino account and you know that you have already played there, I would check with the support team because then situations like this arise. 

Moreover, what did the casino say to you when they blocked your account and what was their reason ?

The reason was that I opened a second account

I don't understand that, but I closed the first one before I opened the second account

I also wrote that I no longer have access to my email address and would like to close the account and open a new one with a different one

I also asked beforehand if I could change the email address and was told that I couldn't and that I had to close the account and then open a new one with a new email

Do you have the email from the casino stating that you could close one account because you hah no access to email and then they were happy for you to open a new one. That would help your case

It doesn't matter, I've tried everything and have now come to terms with never getting the money

I deleted all of the emails and don't want to deal with them anymore

I JUST WANT TO WARN OTHER PEOPLE THAT SOMETHING LIKE THIS CAN HAPPEN

Hello. It would be actually really good to keep the emails from the support, or some screenshots, at least, just in case some issue, like yours, could happen. Otherwise you have no prove and you are, unfortunately, violating the terms of the casino, by having a multiple accounts. Have you ever considered submitting a complaint against the casino, or do you feel that won't help solving your case?