Lamabet Casino - general discussion (page 7)

Hello,

I’ve seen your other thread regarding guaranteed withdrawal timeframes, and if such a list existed, it would probably be one of the most popular topics on this forum. Many players would love to have that kind of certainty.

In reality, there are no casinos or payment processors that can reliably guarantee withdrawals within a fixed timeframe like 24 hours for every player and every situation. Withdrawal speed always depends on multiple factors (verification status, payment method, internal checks, and sometimes circumstances on the casino’s side).

That’s also why you’ll rarely see firm guarantees discussed here. The closest thing to an answer usually comes from shared player experiences rather than promises. Reading through similar cases can help set expectations, but even then, outcomes can differ.

Unfortunately, there’s no universal shortcut. Only patterns that sometimes repeat.

And I agree that the casino should be able to discuss the timeframe with you. If I may add another perspective though, and please donot take that as advocacy for casinos, those situations are very often mentioned in the rules where casinos reserve the right to investigate this and that and run a check or temporarily restrict the account if necessary; however, I understand that players do not get those parts of the TaC in direct relation to the estimated withdrawal times mentioned elsewhere in the rules. And again, I agree the casino should at least provide a brief explanation. In my experience, these "clearly stated" time frames only apply in situations without checks, flags, or unpredictable events, such as winning a large amount or random activity checks.

Thus, we can read posts like "last month it took them just a few hours and now I have to wait several days!"

It is truly a shame it is us who try to explain the difference between a certain part of the casino rules and the reality it actually means.

Thus, I understand what you 're saying and why. I get it.

The bonus code "BOOMGURU" was not credited. I contacted customer service, and they said it is no longer available. You might want to remove it so no one else here gets misled by this.

I have already forwarded it to our data team so they can look into it and find out what's going on. If it's as you say, they will definitely remove it.

Thanks for letting us know.🙂

They send me that email, I request a withdrawal, and then they cancel it and send me another email asking for more things.

They don't say where to send them; I upload them to my profile on the website, but they don't check anything.

Sorry to ask here on the forum but I noticed you are also stuck with Lamabet casino withdrawals. I also have 4000e in my Lamabet account and I am still waiting for the first withdrawal which I made 5 days ago. Did you receive your withdrawal?

They canceled all withdrawals, they asked me for a selfie and a screenshot of Binance, I provided them but they only validated the selfie, not the screenshot of my wallet, and they keep taking so long.

How long was your withdrawal pending before they cancelled it? I have been waiting for 5 days now and I doubt if they will cancel mine too and then ask for more documents even though I am fully verified.

Six days pending, then they canceled and started asking for documents which, as I said, I uploaded and they weren't valid, only the selfie. I wrote to them to find out where I should send it if necessary and they don't respond. And look, I've won them a total of $4550 in free money with $150, just in the casino without taking any bonuses or anything.

May I ask when you sent it, please?

Perhaps it takes a bit longer until they check everything.

Have you tried to contact them regarding this?

I uploaded them to my profile on the website more than 5 days ago, and I also sent them by email yesterday, but I haven't received any response. They said in the chat that they would look into it. I'll wait and see what happens.

Can you help me? I have been waiting for my discharge for 6 days,

casino balance 11.4.2026 4000e

On April 11, 2026, my account was completely closed due to a gaming problem (all evidence is on file)

12.4 my account was opened but was restricted so that I could not play/bet (I can only make withdrawals)

On April 15th, my account was closed again due to a gaming problem. (Evidence on file)

16.4 My account was opened, withdrawal requests were approved. Then I got a message from the casino that my bank rejected the withdrawal payment attempts. My bank confirmed that they didn't reject anything. The rejected payments were returned to my balance and I was able to play and lost 1000e from my balance, then 30min later my account was restricted to withdrawals only.

They said they would make manual withdrawals within 1-2 hours, the withdrawals still haven't been processed, they also said in the email that my account is closed, even though it is still open.

I am a vulnerable customer and I think this is really really wrong. I am about to lose my entire balance because no one is helping. Could you please contact Petra and ask her to contact the casino to find out what is going on?

Can you help me with my problem?

Surely keep us informed, please.

If you need our help, we are here.

I see that your complaint is being worked on, and Petra is investigating the situation.

Please be patient and watch the timer on your complaint. We are unable to reply only to your complaint, as we have to deal with hundreds of complaints every day, actually.

Your account is closed now, right?

It is not closed.

They joke around and open it every other day. Even though I don't ask to open it.

who can help? Can someone contact the casino and let them know that they are closing my account permanently and will never ever open it!! I have sent them dozens of emails they are not responding, I have been on chat they are not helping.

Otro dia mas y lamabert ni verifica mni paga, ni responde.

Another day has passed and Lamabet still hasn't finished the verification process, so they still haven't processed my withdrawals. It's taking way too long, more than a week since I provided them with everything.

Another day goes by and Lamabet still hasn't verified my account, still hasn't approved or rejected the screenshots I request from my Binance wallet, and therefore still hasn't processed my withdrawals.

I see that the casino has already replied in the complaints thread, so hopefully, soon everything will be over.

Please update us about the situation whenever possible.