Kingmaker Casino - general discussion (page 11)

good evening, it's a scam, they don't credit the money, they keep telling you to be patient tomorrow they will be credited and they don't credit it, it's been 1 week and it still says editing, beware

Hey, I'm sorry you haven't gotten your money yet. I would like to follow up on the fact that we give casinos 14 days to resolve withdrawals, so it would start to bother me if it's been a week and you keep getting the same answer. 

As for whether we are in contact with the casino, you need to file a complaint, because only after the casino does not resolve anything in the mentioned time will we intervene. I would recommend to be a bit patient and if nothing changes in the next few days, then I would recommend to open a complaint and our team will try to help you. 

Do you think you can cope ? 

I will wait another week ok thank you

Awesome, thank you. Be sure to continue to keep informed and if you find something new don't hesitate to let me know.

I have seen that some players got their money after a week, some after two, so the casino seems to pay out money but it is not one of the faster ones.

We will see what happens next. 🙂

After a long time on Kingmaker and waiting several days for 3 withdrawal requests (19/4/24) I find it flawed to be told to be patient without doing anything about my request.

Unfortunately, while I want to be in the bookmaker, they do not help with the service they have.

Hi, I've moved your post under the casino where you can read that you are definitely not alone. However, I know that it takes casinos a bit longer to pay out players and sometimes it takes them up to 2 weeks from what I've seen. We give casinos 14 days to sort it out, so if nothing has changed by then let us know for sure. 

Anyway, do you have a verified account at this casino ? Did the casino also tell you the cause of the wait for your withdrawals or did they just mention that you have to be patient ? 

I think that would certainly be appropriate, and if you have any updates, I'll be here. 

Personally speaking on my behalf, I haven't received my money for 8 days and I'm sitting on their head every day 🙂 so I'll tell you honestly it's not a casino ok don't play on it, when you try to contact the support team they copy the same message and you I'm sending it, it doesn't help and honestly I don't even think I'm getting any more money🙂 I'll try to contact my lawyer and see what we can do so far, I'll tell you this casino is a fraud

I did a deposit on 27th for 20 euros and it got rejected while the money is missing from my bank and the bank says its complete transaction!also i have been waiting for 6 days for the withdraw of 450 euros!they are telling me that my withdraw is delayed?why?the casino says within 3 business days and its already 5.please help this matter!

I have the same problem!! 3 withdrawals pending 26, 28 and 30/04. Discredit and mockery .. I'm sorry because I deposited a lot of money in this casino and they are untrustworthy.

They don't spare me, brother! I have a 450 euro withdrawal! It's not 20 thousand, but it's the damn thing! If they don't put them in in 2 weeks, they'll look good!

But from what I see, they won't have a customer left with this and that.. anyone who reads the comments will not even enter. I see we are looking for them..

If you look at the previous comments, they take the money, it's just taking too long! It will show, I hope they don't get bored with guns now!

Hi, I see that you are in a similar situation as many other players but I have seen that it takes usually around 2 weeks for the casino to pay out the money. That's exactly the time we give casinos to do whatever it takes to send the player the funds. 

If this doesn't happen, then there is a possibility to file a complaint with us and we will try to help you. 

However, you still don't have anything new and the casino is just repeating the same thing ? Was it necessary to verify your account here or not ? 

Hello, the same answer applies as in the case before you. 

However, I would think about complaint a bit sooner since you say that the money left your account but did not come to the casino. Didn't it still come back to your bank account ? The casino didn't tell you why your withdrawal was delayed ? I can see that probably a lot of players are waiting for their money and that might be the reason why, but it is always best to get a concrete answer from them.

Either way, we will be here to help when needed and we will try to do our best. 

I see that you have already managed to file a complaint, so in this case you will have to wait 14 days as I mentioned in my previous post. Our team will try to find out everything relevant and if nothing changes we will try to help you. 

Anyway, do you have an account already verified ? Have you ever made a withdrawal or are these your first withdrawals ? Did you play with the bonus or not ? 

Let me know.

The money was my deposits and not bonuses. I requested the first deposit on 04/26 and the following 04/28 and 04/30. My account in the verification section says that it is not required on my account. In every communication with them they write to be patient.. The problem is not the days of waiting, so their unreliability.

And I was like this, it says that no verification is needed!

Yes i will wait 14 days and file for a complaint!is it possible that we will lose our money?

So today I went in and noticed that I had money back in my account after I made a withdrawal on Solana, which I didn't do, it's very bad on their part because I asked them, they said that everything is fine and that the money will reach safe card now what happened? I won't tell you anything, they don't want to give us money so please block this deplorable casino

We can't block yet though. If you block, you lose everything you have in it plus withdrawals. That's what they say in the serum.