Kineko Casino - general discussion

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Requested a Bitcoin withdrawal 8 days ago. Anyone with experience how long it take? Customer service keep ‘sending reminders’ but never get feedback…..

8 days for Bitcoin it's like an eternity to me.

To whom the casino keeps sending those reminders, I wonder...

I liked that the casino and the bookmaker are in one place. It turned out to win in slots. But the trouble with the withdrawal of funds. Just like FunkyDuck put funds for withdrawal on bitcoin, exactly 7 days have passed, the withdrawal is hanging pending, it cannot be canceled. The support service does not know the reasons for the withdrawal delay and the timing, it only sends requests, and so on for 7 days. I won’t write a complaint yet, I hope that there are technical problems and in a couple of days the funds will be withdrawn.

Hey u all I wait now since Saturday for a withdrawal they tell me the system flagged my acount and are now investigating. I also tried too join discord again but that invit link seems to be invalid today il wait some more days and come with an update

Same boat as me

Have u gotten any feedback yet ?

After repeated chasing I eventually did get my withdrawal.

I deposited again twice, but lost very quickly and now the horse racing disappeared from Sports, so I’ve given up in this casino….

They told me they are investigating my acount did they tell u the same ? Thx for answer btw

Yes, they told me exactly the same.… I chased every other day.

Then I’m in relief i hopefully will get my winnings do u have discord or anything Els I can contact u on?

Nah. Don’t do much in social media stuff.

Il post update if anything changes and I get my funds

Good luck!

my other withdrawals where send instant so I can’t understand what they are investigating but we’ll see just strange situation

did U get ur withdrawal ?

2 days ago I received a message from the support service : Just had this message from management

Please message that our compliance team is reviewing his account as it was automatically flagged by the system. if all is well, his withdrawal will be processed. it can take up to 3 more days.

9 days withdrawal of funds pending. the second withdrawal of funds occurred instantly, just like yours.

i cant believe wat is going on mate the same thing happened to me i just hope they pay out

so u would need to get a reply or atleast funds send to you by tomorow i have my fingers crossed mate

Is it just me, or do you also see the pattern in the casino's approach? 😀

If the account is somehow flagged automatically, it is just a hint for the casino to check it up, it actually could mean anything scaling from nothing at all to close the account.

But I'm amazed you both are or were in an identical situation. Specifically, the fact that the second withdrawal is instant sounds interesting.

I have my fingers crossed for both of you - keep us posted.