Joo Casino - general discussion (page 4)

You don't have to be negative right away. I think I gave you a clear reason why I rejected it. You need to write more details in your review. Just writing that your account was blocked and that emails are not being answered is not enough, I would say. Especially when you write the same thing to three casinos. 

Try to describe your experience in more detail, and if it's okay, I have no problem approving it. 

Okay, so what exactly should I write? They deleted my account without giving a reason, and I want to protect other players from this. Why isn't that enough?

Because user reviews focus entirely on evaluating the casino. I understand that your experience was not good, and I completely accept that. It would probably be better to write more about your experience and assessment of the casino so that it has more informative value.

Especially since, as I said, you wrote this about three casinos.

It would be nice if all these fake reviews of this casino and its sister casinos were removed.

There are always one or two reviewers praising the casino to the skies.

Regards:

Joocasino, N1Bet, Slotsmines, Lucky Hunter and Jet4Bet.

They all belong together.

That you don't notice this...

Here on our forum everyone can express themself in the way they choose, you know. This is not user reviews, actually.

When it comes to user reviews, though, we do everything possible to keep those unbiased and genuine.

What about your experience at this casino, though? Would you like to write about it, perhaps?

I can do that.

I have made over 40 deposits in this casino group without a withdrawal

Now, the day before yesterday, I made a mini-withdrawal (which was rejected due to missing verification).

Only 50 euros, which is a fraction of what I deposited.

The next day, the casino group canceled all my bonus offers.

In all casinos!

This is really awesome

I'm not going to go through this tedious verification process for 50 euros.

Why should I submit my very sensitive documents for the behavior of this casino group?

I will not deposit there again and cannot recommend it to anyone.

You did not mention in which casino this happened, though. You only write about the whole group. We always see every casino independently, even if it is in some group, actually.

Also please know that if you don't cooperate with the casino and don't provide any requested documents, it is only up to you, and the casino is surely not at fault. They need to do the KYC due to the AML policy, you know. 🤷‍♀️