Instant Casino - general discussion (page 10)

Run in the background by Bad Hombre Gaming. Their CEO and others are on LinkedIn

This is really taking way too long to get solved, especially if the casino has promised that they will send you the refund.

I hope it will be solved as soon as possible and will wait for your updates here. 🙏

Unfortunately, Instant Casino is a scam casino like any other. Instant Casino and GoldenPanda are the same site. They advertise fast payouts, which was amazing and so much fun. After 10 payouts, which were in my bank account within a minute, I no longer get my payouts straight away and have to wait at least two days. It's the same tactic as everyone else where you lose your money again. Unfortunately, I have to advise against using this casino. There are only US casinos that are really reputable.

Even the CEOs of the company behind them - Bad Hombre Gaming - refuse to answer anything. Literally every contact person at Instantcasino.com and Bad Hombre Gaming ignore every single message from me, my lawyers, Revolut and Mastercard. We know who they are and where they are - they can't hide but yet seem intent on just batting the issue to the side and not responding to formal communications. Up there with the worst Casino operators I have ever used. Lies, deceit, fraud, ignorance. When Mastercard shutdown their fraudulent merchants and and recover my funds and stop them ever accepting Mastercard payments again then I'll be laughing and it is going to happen real soon - they know this from the emails directly sent to them by Mastercard which I have a copy of. Times ticking for this scummy organisation.

Can you tell me which casino you recommend that's truly reputable and offers instant payments? Because it's not an instant casino.

my promised refund still has not been paid, no response on emails, blocking me on insta, x, facebook and telegram. They are now also ignoring chat messages. I will haunt this casino down until every last cent has been paid back.

May I ask if the casino explained this delay anyhow, though?

I had 1000€ withdrawn from ''instant casino'' but my bank declined their payment because the description they put was not valid (I had in the past many successful withdrawals form the same bank).

So I had my bank to confirm returning the money back to instant casino and now after one month and lots of emails and talking with bots all i get is the same answer: At this time, there is no new update regarding your payment. Please rest assured that our dedicated team is actively working on processing it as soon as possible.

Is there actually anything i can do to claim my money back??..

So, can you see the money back in your casino account now, or there is nothing visible? 🤔

Also, is there any other withdrawal option available for you, by any chance?

No money is not visible that is my problem they won't allow the money back to my account even after all evidence i have provided to them and they always give me the same reply on support and i feel like that i am talking to bots to be honest.

Other withdrawal options are available but to use them i need the amount back.

Yeah, I understand your point, and I really hope that our team will be able to move forward with your complaint soon.

It really is weird that this money got lost just like that. Right?

Well for me if they get a rejected payment from a bank they should automatically sent the money back to the account they were withdrawn from. I really don't know why the stalling this situation. Hope they give my money back anytime soon so i can withdraw again.

I have to agree with you on this; they really should, but we have to find out where the fault happened here, you know.

Hopefully, soon we'll know more.

When I won 400 euros they closed my account for no reason，Sent relevant emails but no reply

Oh, I'm so sorry, you didn't get any explanation from the casino and they took your money? I think an answer from the casino would be more useful than silence because we don't know much from this. 

Anyway, I saw that you filed a complaint and our team will try to help you. I hope that will be possible. 

If something changes and you get more info, let us know.

I'll keep my fingers crossed.🤞

My withdrawal request is pending after 24 hours. I asked for a reminder and was told to verify my documents. After verification, my crypto withdrawal request is also pending. How long do you recommend I wait? Should I be worried? Because I made a €50 withdrawal just to verify everything was in order; in reality, I need to withdraw amounts greater than €20,000. I don't want any problems.

They confirmed in chat that there's no problem with my account and the verification was completed successfully. I don't read any good reviews, though, and that worries me.

Hello, I guess you have to wait unless it is more obvious what has caused the issue. It could be just an ordinary delay, especially when you say they confirmed your verification successfully. Despite the name, many players have experienced delays with this casino. 🙁 It is not overly the safest choice, If I may say so.

Check its score 👈👈

Please keep us posted about the progress; I hope it won't take long, of course.

In the event of problems, can your service exert any kind of pressure? Ultimately, do you recommend I be concerned, or generally not? Considering the numbers we're talking about.

Yes, but not right now, I'm afraid. You see, we give casinos 14 full days to catch up with the delay.

I suggest you check the green link I sent you to see how safe the site is according to our findings. Not very convincing, though...

They confirmed they'll send me all the money. However, when I asked for the SWIFT codes, they're completely ignoring me. I filed a complaint, asking you to support me as much as possible; maybe together we can get a response. Thanks guys, you're the best.