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inbet Casino - general discussion (page 3)

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3 years ago
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Jaroslav
6 months ago
esus

Hi, my withdrawal was cancelled again. They said it was due to a system issue and that I should try again. I asked how long it would take this time, since it's the third time, and they said it would be a priority, but there's no estimated time. For me, this is a total scam. Seriously, this has never happened to me with any other casino.

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Miser
5 months ago

That would annoy me too. Did you ask them if changing the payment method would help?

How long have you been waiting since you first requested the withdrawal? 

5 months ago
esus

Hello again, it's been 14 days and they're still telling me the same thing. I asked if there was a reason or if I was missing something on my end, and they said no, that it was due to some kind of intermittent service they had, and that the team in charge of processing withdrawals will show it as settled as soon as they approve it. But that's what they've been telling me since my first withdrawal. I don't believe anything they say anymore, honestly, it's a huge scam. But if I could get my money back, which I paid out of my own pocket, I'd be happy. Or I'd just have to sue them because what they're doing is basically stealing from us. I know many people who have been complaining for months and they haven't resolved anything.

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Miser
5 months ago

If the timeframe has reached 14 days, then I would focus on contacting our team and opening a complaint. 

It's okay that they have some technical problems, but it shouldn't take so long, and since they can't tell you anything more and when you should get your money, that's probably the best step to take. 

You can open a complaint here at this link ⬅️

Our team will try to assist you. 

5 months ago
esus

I'm in the same situation. I made my first withdrawal on the 21st and they cancelled it for no reason on the 31st. That same day I tried again, but not before confirming that there were no problems with my account, to which they said there weren't, and I'm still waiting for the withdrawal. Their answers are always the same: "intermittent withdrawals," "We are doing everything possible to get your withdrawal approved," etc.


Only generic answers without providing a solution; in total it has been 16 days waiting if we count the first withdrawal that they cancelled.

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Jaroslav
5 months ago
esus

I already filed my complaint last night, I don't know what to do next.

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Jaroslav
5 months ago
esus

It won't let me access the chat to talk to them anymore. It tells me to leave a message, and I also tried calling them, but they hung up on me. Those thieving beggars! I just wanted my money back, but now I want everything because they refuse to pay, even though they themselves said they would.

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5 months ago
esus

I'm in the same situation. I made my first withdrawal on the 21st and they cancelled it for no reason on the 31st. That same day I tried again, but not before confirming that there were no problems with my account, to which they said there weren't, and I'm still waiting for the withdrawal. Their answers are always the same: "intermittent withdrawals," "We are doing everything possible to get your withdrawal approved," etc.


Only generic answers without providing a solution; in total it has been 16 days waiting if we count the first withdrawal that they cancelled.

Automatic translation:
5 months ago

16 days without knowing what is going on must be really hard.

Have they asked you to pass the verification at least? Or not at all?

I suggest you file a complaint here so our team can try to find out what is really going on with your withdrawal.

What do you say?

5 months ago
esus

I already filed my complaint last night, I don't know what to do next.

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5 months ago

Our first response team will soon be with you regarding your complaint. Please stay patient, and you will get all the information needed.

Miser
5 months ago
esus

Did they resolve it for you?


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SoyOskarSanchez
5 months ago
esus

They haven't resolved it yet?


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RubioJR
5 months ago
esus

I just got paid

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Romi
5 months ago
esus

Okay, they've already deposited the money, I just don't know where to tell them it's resolved. Thanks.

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Miser
5 months ago
esus

I've been waiting since the 4th and I'm still waiting. I also spoke with support and they told me they're considering it and will prioritize my request. I don't know if I have to wait the 14 days like you guys, haha.

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5 months ago
esus

Okay, they've already deposited the money, I just don't know where to tell them it's resolved. Thanks.

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5 months ago

I am glad that it has all been resolved.

You should be able to inform your complaint resolver in your account, but do not worry at all; I will inform him about everything.

Are you staying at this casino? What do you reckon?

5 months ago
esus

I've been waiting since the 4th and I'm still waiting. I also spoke with support and they told me they're considering it and will prioritize my request. I don't know if I have to wait the 14 days like you guys, haha.

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5 months ago

Please let us know how it goes for you and if you'll need some help from our complaint team. Perhaps filing a complaint would be a good move. 🙂

Romi
5 months ago
esus

Could you help me?

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RubioJR
5 months ago

We can at least try if you file a complaint here. Just keep in mind that we won't be able to intervene before the 14-day time period.

RubioJR
5 months ago
esus

I recommend them; I'd had them for almost a month.

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5 months ago

We can at least try if you file a complaint here. Just keep in mind that we won't be able to intervene before the 14-day time period.

5 months ago
esus

I already filed the complaint and I'm waiting for a response.

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