8 months ago
Could you provide more information to us so we can know better what is going on, please?
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In Mexico they are giving 2000 pesos with a x40 rollover; if you complete it you can withdraw 3000 pesos. I made my withdrawal on the 21st and to this day they haven't deposited it. Other users have received their withdrawals but so far I haven't received anything.
Overall, the casino has a good variety of slots and betting options, but the withdrawals take so long that it discourages me from returning. I wanted to make a deposit, but I regretted it because my first withdrawal is still pending.
Look, they gave me a link because they were giving 2000 for registering, but I lost it because it's impossible. I think I could do it; they require a 40x rollover. Anyway, I lost it. Then, I started getting emails about free spins. I won one of them and completed the wagering requirement, but I never noticed where it said I had to make a deposit to withdraw. I contacted customer support, who take ages to answer, and they told me I needed to make a minimum deposit of 200 pesos to be able to withdraw the winnings. They said the withdrawal is still being processed, and they haven't given it to me yet. It's been a week since I started this, and I already deposited the 200 pesos. They canceled my withdrawal once because I didn't meet the requirements; you can only withdraw 1000 from the spins bonus, and I had only deposited 100. So I did it again and deposited the other 100, but like I said, they haven't given it to me. It's still in the account, being processed.
I'm verified and they kept telling me they were having delays in their withdrawal system. They canceled it on Friday and I had to do it again. Now I have to wait again. Apparently, they canceled it due to a technical problem. They asked me which bank I used because some banks aren't compatible, but mine is, so now I have to wait again. Maybe I'll receive it this week.
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