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ice casino blocked me (page 3)

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Jaroslav
11 hours ago
ptus

Why do you want me to talk about it ,,,, there are tons of players who have been through the same thing here and on other forums and you whistle to the side....

My case is blatant 140 thousand account approved by them

Automatic translation:
Paulotiago
6 hours ago

How much is the winnings that has been taken from you? And are there any same cases as yours thats been resolved?

I am trusting my mediator that he can resolve this.

4 hours ago
ptus

140 thousand euros they stole from me I have a printout of them confirming the error account verification and ocasino guro decided in their favor before the high winnings I had already made withdrawals of more than 10 thousand euros....

In other words, if I managed to make withdrawals of more than 10,000 euros the previous year and the account was approved when the 140,000 came out I was blocked straight away 🤬 and these geeks rule in favor of the casino


Edited
Automatic translation:
21 hours ago

Dear Jaroslav,


Can you kindly tell me the main sole purpose of the 12.7 clause in the T&C's of Ice Casino?


Please educate me.

2 hours ago

Well, based on what I saw in the complaint, and if that’s the full text of Section 12.7, using a VPN in the casino is prohibited. So if you were using it, that’s a problem. In any case, I haven’t read the whole thing, and Michal will continue to look into your case.

I’d say that VPNs are a problem in about 90% of casinos, so I’d always check whether you can play with one or not. Otherwise, they usually don’t recommend using it.

11 hours ago
ptus

My advice to you is to disconnect from this casino Regulador Curação... and disconnect from this page that feeds you, helps you and does nothing, you're going by the score of this casino 9.5 ahahahha

Automatic translation:
2 hours ago

I don't mean to be rude, but what are you still doing here if you feel like you can't get any help here?

If our team couldn't help you, you can contact the regulator, a lawyer, whatever.

If you come back and say you've resolved your issue, I'll give you a round of applause.

11 hours ago
ptus

Why do you want me to talk about it ,,,, there are tons of players who have been through the same thing here and on other forums and you whistle to the side....

My case is blatant 140 thousand account approved by them

Automatic translation:
2 hours ago

If I see correctly, that answer was for another player, not for you. 🙂

Jaroslav
2 hours ago
ptus

Yes

Automatic translation:
Jaroslav
1 hour ago
ptus

I'd also give you a round of applause if you resolved the case decently

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