Gorilla Wins Casino - general discussion

If you want to discuss anything related to Gorilla Wins Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

GORILLA WINS IS A SCAM COMPANY!!! NOT PAY ME MY MONEY!!! ACCOUNT FULLY VERIFIED!!!ROBBED ME !!!

Also roulette is very big scam, sometimes not pay winnings and also when you bet 20 pay you for 10 on number, big scam.

I am really sorry for this experience you have there, and I would recommend filing a complaint, but unfortunately, this casino doesn't communicate with us, as you can see here 👈.

If you wish to submit a complaint anyway, here's the link for you, and I hope that we will be able to intervene.

GORILLA WINS CASINO IS BIG SCAM!!!

ROBED ME 1921£ don't want send me my money, I wait and wait, account fully verified!!!

Stay away, costumer service non stop close chat, casino is BIG SCAM WHEN YOU WIN CANCEL YOUR BET LIKE YOU NO BET AND RETURN YOUR MONEY !!

SCAM CONPANY DONT WANT WITHDRAW MONEY

I see that even after a while nothing has changed. I would probably recommend not to play in such a casino, because according to the safety index it is a bad choice. 

I also noticed that you have already opened a complaint, so I wonder if the casino will be willing to resolve things with us or ignore us. 

Whatever the outcome, definitely don't play here anymore and go to a casino that is more trustworthy. 

I'd like it to work out, but I'm afraid if it does. 

I hope Gorilla Wins return me my money and you help me , I am not rich, this money is very important for me.

We hope so too, but please bear in mind not to depend on the money from gambling. It should be taken only as a hobby and nothing else.

Yes Romi you have right 👍

Hello

GoRILLA WINS IS A SCAM COMPANY!!! Don't want PAY ME MY MONEY Withdraw £4928 pounds!!! ACCOUNT FULLY VERIFIED!!!ROBBED ME !!!

Also roulette is very big scam, sometimes changed my bets automatically, where I bet on the number 20 pounds and gorilla wins changed it automatically to one pound or 5 and paid me pennies, I reported this to support and I sent to screenshots with id game how i bet 20 pounds per number and not pay me winnings or pay me few pounds , big scam ! Never answer me and never return me my winnings on roullete.

Chat is very rude, close chat non stop, not asking for question, nothing.

Hello.

I am really sorry that you go through this kind of situation at this casino.

Our complaint team would surely like to help with your case, but as I can see you wrote in your complaint that you are unable to provide any evidence, so let's see what they can do with this situation.

I can assure you that they will try their best to help you out.

May I ask you what the reason is they are not paying your winnings, though?

Hi Roni

it seems you misunderstood me I have no evidence of a scammer on casino and roulette scams because I lost my phone where I had all the screenshots, but scam on roullete is true.

but I have proof of my request withdraw which they don't want to pay me £4928!

I think my withdrawal amount is high, they are also fraudsters and that is why they do not want to pay me my money.

the worst thing is that this is my money to survive in the winter because I am a gardener and I don't have a job in the winter.

Yeah, I understand.

Our complaint team will surely take a look into this.

Just let me add that you should never rely on the money from online gambling. It should never be taken as a way of living, but only as a hobby.

Otherwise, it could lead to some serious issues.

I don't treat gambling money as a way of life, I would just never think that if I won something somewhere, someone might not pay it to me and cheat or rob me.

I would never spend all the money, even if I started losing, I withdraw me half of it to have something to live on, but I never thought that someone could cheat or rob me.

I was sure that this money was mine, that's why I managed my living expenses differently because I thought that I would have the funds that I wanted to withdraw.

And this is exactly what I tried to say: never rely on the money from gambling, please.🙏

Unfortunately, the safety index of this casino is pretty low and that is never a good sign.

I will keep my fingers crossed for you, though.🤞

If I lost this money I lost my flat and everything, I will have nothing to live for and how, I die

This really is sad to hear.

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I see that you don't understand me the problem is that gorilla wins robbed me I need my money back, I need my money to live to buy food pay for my apartment pay for my car if I don't get my money back I'll die I'll end up on the street and I'll die

Dear user,

I believe Romi understands you well. Yet frankly, there is no way to get you back the money instantly. Hence you've been advised not to relay on casino winnings, which is exactly what you're doing right now.

The situation may quite easily get even worse. Do you have someone close to turn to for support? Find someone and stick with that person. Based on the casino's reputation, there is a fair chance you won't get any money. I'm sorry, but if you can't prove your point in the complaint, do not expect us to resolve the matter.

Please explain to Nick in the complaint why your withdrawal has not been paid out, please.

https://casino.guru/gorilla-wins-casino-player-s-withdrawal-is-delayed-2 👈

Thus !Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.!

I sincerely apologize for having to say all of this. Only play if you have extra cash on hand. Always play at respectable casinos to stay away from situations like this.

but I still think she doesn't understand me, blocking access to the casino won't help me at the moment because I'll be on the street anyway and I won't have anything to buy food for, I need help getting my money back, that's the most important thing.

I live alone and I am alone in Scotland.

but I sent you the evidence and you have the evidence, gorilla wins don't want pay me my money withdraw. I sent you already evidence from my withdraw and I can send more.

I'm really sorry to hear that. Allow me to be a bit more straight-forward then.

Yes, you are correct; closing an account is a measure to keep you out from gambling harm. Yet as long as you keep playing in casinos with an extremely low Safety Index, it actually does not matter whether the account is closed or open. As I explained, risky sites simply do not pay out the winnings.

That's the big deal. I hate to see you expect us to recover your money because it is not very likely. In the past, this casino completely ignored players complaints; as a result, its Safety Index has kept falling down ever since

It really worries me you have no one close around you. Please feel free to seek support at local local help center:

https://casino.guru/problem-gambling-help-centers 👈

Though I sincerely hope you will receive the money in some way, I think it is better to be ready for the bad end as well.