GoldBet Casino IT - general discussion

If you want to discuss anything related to GoldBet Casino IT, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello everyone, while I was playing in a slot, it suddenly froze, also blocking the money that they still haven't given me back. This was on April 17, 2025. I called support and they told me to wait 48 hours, today April 22 I contacted them again and the lady, dismissed me by telling me to wait and closed the conversation. 🤬

Have you also tried to get in touch with the support by email, by any chance, though?

Well, it's obvious that this is a scam.

Would you like to tell us why you say so? Is there anything we could help with?

I have the same experience, only I have it with the payout of the winnings. They claim they sent it and nothing. I have also already communicated with a lawyer and with customs officers.

When exactly did you request the withdrawal, please?

We have our complaint resolution center if you need some help. You can read about how it works here.

So, let us know more about the whole situation, please, and hopefully we can help you out.

I've been dealing with it for a month and it's still the same answer, patience is at an end. No one wants to deal with the fact that they went to a completely different pension and immediately transferred, so it's a clear scam.

Hello I have the same problem

Hi,

So in that case, I wouldn't wait any longer and file an official complaint with our colleagues here at Casino Guru.

In such situations, however, I see a relatively simple solution: if the money has gone, then the casino can confirm the details based on the payment identifier, and if the money went somewhere other than to your account or to the casino (I'm not sure if it's a deposit or withdrawal), it will show where the recipient's account details came from.

Did you look at the link Romi sent you? It's good to know in advance how it works, but feel free to ask questions, we'll try to explain what's needed.

The complaint itself is then entered here 👈

Let me know.

I sent it and it was rejected.

I was supposed to get the money but they sent BTC that I didn't want and somewhere else

Ah, so the plan didn't work out, I'm sorry. This is one of the relatively major disadvantages of paying with cryptocurrencies, when a similar situation occurs, there's not much you can find out. However, if you allow me, I would like to ask a few questions:

You mention that you didn't even want payment in btc, but crypto transfer was your chosen method?

How do you enter the recipient in this casino, please? Do you write the recipient address directly somewhere, you as the player, or is it assumed that the same information from the deposit is used?

I just keep thinking that it depends on who entered what where and based on who sent it where, if even the currency doesn't match, it's something to think about. When you compare this, it must be clear what happened and where... Am I missing something?

I would like to inquire about Goldbet9 casino. I requested the withdrawal two days ago but it is still being processed. Maybe you can tell me how long it will take. Or if the site is real.

Hey.

You can read the full review of the casino here if you wish.

Is your account fully verified there? Any information regarding your withdrawal from the support?

So far I'm satisfied with GoldBet casino. I haven't made any deposits yet, but the countless bonuses are really nice. And I like the selection of games. The platform seems friendly and clear to me.

That sounds good. Then let us know how the withdrawals go and how the support assistance works. I wish you good luck even without bonuses. 🤞🎉

Super casino I have no problems with this casino

Nice to hear. Tell us more about your experience.

Hello, I played on golbet and won 5000. I had to make a deposit to make a withdrawal, but it was canceled after a while and then my gaming account was blocked. Does anyone have experience with this??