Glorion Casino - general discussion

If you want to discuss anything related to Glorion Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

How do you give a casino safety rating of 8.0 when they dont have any license?

from casinoguru website: "Licensing Authorities, No license"

Hey, the safety index consists of many things and it's not just about the license. Of course, a license is important if a problem arises so that you can complain to the authorities, but the fact that a casino has a license does not always determine how it treats its players. There may be a casino that has a license and treats players poorly. There may be a casino that does not have a license and is fair. 

If you want to see how we rate casinos, you can find it here: How we review online casinos 🙂

It was my first time playing with Glorion. I made a total withdrawal of $490 but havent received my money yest. It will be almost 14 days since I made the withdrawal

What information regarding the withdrawal do you have in your account, please?

Does your account need a verification, or is it done already?

In such cases, you should definitely contact the casino support to find out more.

I put my address, email and phone number.

no, it does not need any verifications.

the customer support agent is always sayin to have more patience and it the money will be deposited anytime soon.

I see. In this case, I would suggest you file a complaint here so our team can intervene.

It's been way too long you're waiting, and especially if the account doesn't need verification. Right?

Please follow this link and explain the situation well. Then you will be informed about everything that needs to be done next.

I would like to file a complaint about Glorion Casino regarding a serious issue I am facing with this casino.

Specifically, I made a withdrawal request for €500, which was initially accepted. However, the withdrawal was subsequently cancelled without a clear justification. When I contacted support, they told me that an audit by the accounting department was required, without giving me a specific timeline or further details.

The most worrying thing is that they have disabled the ability to make new withdrawals from my account.

Hi, how long has it been since you’ve been unable to withdraw your money? I think that if the problem is on their end, they should be able to say something about it. We give casinos 14 days to resolve withdrawal issues, and if they fail to do so, I would definitely file a complaint. Especially if you say you can't make any new withdrawals.

I requested a withdrawal on Wednesday at 4 AM. This casino is driving me absolutely crazy. This is my first withdrawal of €425, and I've lost €800 before this. I'm afraid I won't get anything; the status has been the same for over two days. They say account verification isn't necessary. I really don't want to wait 14 days for my money.

When can I activate Casino Guru for help? Should I wait until after Easter? I've taken screenshots of all chat histories.

Have you received your money yet? Is there any news regarding your problem?

Easter could be the reason for a longer wait for withdrawals, actually.

Have you tried to ask the casino directly, perhaps?

Our complaint team will be able to intervene only after the 14-day time period passes, you know.

Also, what payment method did you use, please?

Hi Romi,

Strangely enough, they paid me the money on Sunday!

Although the live chat stated that no payouts would be processed on public holidays and weekends?

My account isn't verified there; you're saying verification isn't necessary?

I actually think that's good. I waited a total of 5 days at Glorion Casino.

Deposited via credit card and withdrawn via credit card.

Well, that is nothing to complain about then, right?

Perhaps they had someone there working even during Easter, and if they did not ask for any verification documents, that means they didn't need them.

Sometimes, with lower amounts, casinos don't ask for verification.

No, there is nothing to complain about.

My only fear is that they might say at some point, "Oh, you're not even allowed to play for Germany..." etc.

Not that they'll then come up with laws.

Glory on casino is a big scam. I have deposited 2000 euros in continuous winnings from another casino of course and I have not made a withdrawal. The bonuses give less than 5% of their value and all providers aim to tilt - irritate the player in order to deposit again. The dirtiest place I have ever played. Stay away from this casino guys.

I'm sorry to hear you didn't manage to win anything or cash out at the casino. I probably wouldn't keep pouring money into it if I saw I wasn't having any luck; I'd rather stop playing and take a break. You can't win every time—that's just how casinos work. Sometimes you win, and sometimes you don't. 

Some casinos bet on the repetition of the deposit, these ones are dangerous, the games gave all 2 scalter provocatively, all providers. They check the providers themselves, it didn't happen in one day, but in 2 weeks. Stay away from this scam, EVERYONE

The information about if you're allowed to play should be found in their terms. Isn't it?