GetSlots Casino - general discussion (page 2)

Hi, I understand that you are biased to the casino now, but this could be just a technical glitch. I hope things clear up soon and everything works for you, good luck!

No, this is not a technical error. The casino operates fraud with intent! It is clear and obvious that I am right. Every time they look for new reasons.

The sad thing is that I found out about this casino through CasinoGuru. I thought it was serious. Apparently not .

Now it gets even more interesting:

After realizing that the bonus terms and conditions do not exist. Come these statements.

If the employee makes mistakes, one should be liable or it is intent.

The bad thing is that I became aware of GetSlots through CasinoGuru.

Statements of the chat:

It looks like Daisy got something mixed up, unfortunately you can't win more than the maximum win amount with the money you won after the wager was shot, which is 100 euros in your case.

So in general players can't see the maximum win amount, so I advise you to always keep in mind that when you get free spins without deposit, the maximum withdrawal you can make is €100, but generally the maximum win is €50

Good evening,

Now I went one instance further and they first sent the histories and facts to the gaming license monitoring that this is intentional fraud. These are to examine this casino and the partner casinos. I will also inform streamers about my contacts.

At that time I got through ClassyBeef and DuxCasino, from there through CasinoGuru to Getslots. It is important to protect other people. This willful fraud must be punished.

For a long time I thought that this was just a misunderstanding on the part of the casino. Now I think that's the casino's ploy.

Even if the bonus terms and conditions (which are nowhere to be seen) were not even visible on the link provided, then the casino must be held accountable for their employee's error. I've been a passionate player for years and know my way around - that's why I asked and had the chat sent to me, since there was no reference to the bonus conditions. The way it shows it was fraud with intent.

That's interesting, any chance that it is more like a lending page for the specific bonus, rather than a site with conditions?

It's normal that when the bonus expires, its landing page expires as well. Let's wait for the complaint.

Hello Radka,

it seems that you have to be pretty convinced of these GetSlots scammers - too bad they still support such schemes.

Here is my "gaming history" again, where you can clearly see that my balance was reduced to the maximum amount after the end of the wager. Then again the confirmation of the live chat that it is real money. Then no bonus condition and refer to bonus conditions. Do we agree that this is fraud with intent.

The general bonus conditions only say something about loyalty free spins - but these are not free spins.

There is also a maximum payout limit of 50 euros.

GamingHistory

live chat

Link bonus condition

I understand your anger and frustration. However, let's wait to see if the Casino gets involved in communication and whether it will clarify the situation. In case there is a fraud, our colleagues will take this on account and the casino will lose some of the reputation points. I wish you a good luck.

Hello everyone,

I am logging the perfidious way in which the customer here from support, account managers and management!

After the account manager confirmed by email that the bonus conditions were not in the email this time, confirmed the error of the support and still refuse to pay out the money.

It refers to the bonus conditions, these refer to Loyalty Freespins. However, there were no loyalty free spins but a promotional campaign (see screenshot). The Loyalty Freespins has a payout limit of 50 euros and not 100 euros; completely another promotion.

Here you are again that this is deliberate fraud.

Then he wants to offer me 30 free spins, although €2,900 is open.

There is clear intent and fraud here. Please dear players, avoid this casino and those with the same management.

Mail from "customer" support

Mail

Representation of normal loyalty free spins

Presentation of the promo free spins

Hello,

we all sometimes make mistakes, in such cases, the casino should do its best to reduce the harm done.

I see that you posed all those screenshots to the complaint as well, good, I'll wait for further progress then. 🤞

Eh, no 🙂

It's just because I'm used to checking bonuses landing pages when I'm browsing the latest ones, so I know that once the bonus ends, the landing page is not accessible. Back then it just crossed my mind.

The case was investigated by you and I was right.. GetSlots is always looking for excuses..

Can someone please help me how I can proceed against GetSlots? CasinoGuru insists I get my money from GetSlots but they refuse. And now?

I've looked at the whole thing and to be honest I don't really understand the problem.

We all make mistakes. 🙂

In addition, everyone knows that free spins have a win limit.

I've been playing at Getslots for about 3 years and I've never had the slightest problem.

I also play there very often with deposit bonuses and there have never been any problems.

I don't mean it in a bad way, but I think you can exaggerate ^^

Have you looked at the summary?

It's cheating. It's about 2,900 euros. Take a look at the complaint and you'll agree with me.

When you read your text, you immediately notice that you don't even know why it works

For real!?

What?

May I know where exactly we insist? Anyway, the complaint is still open and I'm sure the team will provide a full explanation as soon as it is closed.

Try to calm down 🙏.

I would not start voting about who is more skilled right now... 🙂

We are all allowed to express our thoughts in a kind manner of speaking, so please try to be kinder.

Do you notice immediately?

Apparently you're an expert who can read minds from afar?

Chill out a little and respect other people's opinions even if you don't like it.

Of course I read through what you wrote as well as your complaint & my opinion is I find your complaint ridiculous.

You say you have been playing in casinos for a very long time but play this 100€ max win on 3000€ and you are surprised when they deduct almost everything??

Serious?

Even beginners know that free spins ALL have limits.

Both deposit free spins and no deposit free spins all have limits.

Very few casinos have no limits, but this is a rare occurrence.

I think it's your own fault.

You knew exactly that these free spins have a limit & you were even told so but what do you do? You keep playing, win €3000 and cry when the casino rightly deducts €2900 from you because it says so in their T&Cs.

Regardless of whether you asked in the chat or not, mistakes can sometimes be made.

It is your responsibility to read the terms and conditions and act accordingly.

Getslots is also not a scam casino just because you don't bother to read the rules and then blame and frustrate the casino.

I don't think getslots is to blame. Not even if they accidentally say something that isn't quite right. We all make mistakes.

I can also tell you that getslots will not pay you €2900 as you are no exception and you have to follow the rules like everyone else!!!

Those who read have a clear advantage. 😉

You could have saved yourself this trouble if you had READ.

But screwing things up yourself and continuing to play although you know that the limit is €100 is negligent on your part.

Do you think that once you have wagered the bonus, these €100 will no longer have a limit!?!?!?

Have you been playing in casinos since yesterday?!?!

You should know all that and I'm sure you know that too, but you're trying desperately to get money that you're not entitled to.

Getslots cannot help you if you don't read pleasant terms and conditions.

Learn to read before you portray others as scammers but attempt the same with this action knowing there are limits and you are wrong.