I've been backing you from the beginning I just hope you get your cash it's should be nice to know fellow gamblers that we want to see you get your hands on that cash, so play the game and give them the evidence they ask for
Now it makes sense! In this case, it should be quite easy to provide the prove of income. I would certainly do it. Despite hard feelings, focus on getting the balance.
you need to wait to that make a decision before doing all this acting like this will only slow it down just calm down till they make a decision remember there the ones holding your money so it’s best to stop acting like a child and wait to see what the outcome is
Yes exactly. Maybe I should have walked away but this is the most exciting win of my life. I've been trying to hit big for so long, I thought I may as well enjoy it. Now I'm trying to get some of it back and I can't. That's why this feels so unfair. If they won't pay me, then why let me deposit so much of the winnings in the first place??
Posting the latest complaint update:
"We, at Gamdom, acknowledge how uncomfortable such situations can be, however, certain gaming patterns and amount thresholds trigger the application of Due Diligence measures.
According to the Anti Money Laundering and Anti Financial Crime Regulations, we are obliged to apply enhanced due diligence measures.
In particular, when the customer denies to provide adequate Source of Funds information, we are alerted for suspicious activity and possible fraudulent actions.
Upon receipt and review of proper documentation, we are in the unpleasant position to freeze their account and disable the withdrawal option, as international AML standards indicate."
I have asked the casino to provide more specific information, and I am still waiting to receive this. I understand that this is incredibly frustrating, but unfortunately these situations can take some time to bring to a conclusion. I will do my best to do so as quickly as possible."
I have no clue what seems to be the issue, the only part closest to the clear thing seems to be the casino got alerted about your account the moment you started asking about the purpose of the proof of income.
Uhm,..ok..
Does anyone else see something more specific?
This is definitely going to bring him back, right? 😀
As I stated from the beginning, no one should make such jokes. But I'd like to believe you are joking as well. 🙂
Besides, the complaint is still open:
https://casino.guru/gamdom-casino-player-s-account-has-been-blocked-with
How did you come up with the idea that money has been transferred? I'm just asking to spare the Complaint Team some time though 🙂 .
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