Frumzi casino withdrawal (page 4)

Hello, do you have any idea why it is still pending?

Did the casino tell you something meaningful, please? I'd say they should inform you properly.

Hello, the casino always gives me the same answer, they're running late, but they keep saying that, they don't say anything else, and then they tell me to wait,

Can you help me?

I see, thank you. To me, it really looks like the usual kind of delay. Which is quite good news. I mean, it could be worse.

Frankly at this point, you still have to be patient, I'm afraid.

If they are running late, they also have to catch up. I saw the same details in the user feedback, so it is part of experience already. 🙁

Do I wait another 10 working days?

to make the 14 working days?

it's very sad that a person has to go through this

Good afternoon,

I would like to inform you that the payments made by Frumzi casino are all ok, you can validate the complaint that everything is ok.

Thank you very much for your help

Hello, that's excellent! Please feel free to update your complaint; we always strive to obtain direct confirmation from the player on such matters. 🙏

Your complaint is here 👈

I'm glad you put this behind you and enjoy the winnings.

Hello, I requested my withdrawal from Frunzi Casino on November 18th, still no signal today. The withdrawal status always tells me that they are verifying, but so far no one has asked me for documents. Furthermore, it tells me that my account does not need verification at this time. In live chat they always say the same things. Can you give me information on this? How much longer do I have to wait? Will I ever get my money?

Hi, the first thing I want to say is that this casino sometimes takes longer to pay players. So I'm not surprised that this is the case at the moment.

If they didn't ask for any documents, then it's fine. But what did the casino tell you when you spoke to them? 

The usual things: there are delays due to the many requests, my withdrawal is proceeding regularly and they have urged the financial department... but it seems strange to me because they still haven't asked for documents.

How long does it take to earn 500 euros a month?

I hope it won't take a month, but I would be prepared for it to take around two weeks. We give casinos 14 days to pay out to players, and if they fail to do so, we will try to help you with your open complaint.

I hope it won't take that much time, though. 

Ok I'll keep you updated I hope for some news this week

Good luck. ☘️

Hi, it's been 15 days since my withdrawal (November 18th) and still nothing, they say there are delays and other things... I'm starting to worry and think I'll never see my money again? Can you help me?

From what I saw, you closed your complaint, so it seems that you have been paid. Can you tell me what the situation is and whether you need help or whether you have already received the money?

Yes, money received exactly two weeks after withdrawal request

Well, that's also normal when it comes to this casino, based on what I've read from other players.

Do you think you'll be playing here, knowing how long withdrawals can take? 

The wait is too long so the risk of losing the winnings is high, even out of boredom, so I think I will not play at this casino anymore.

Reasonable. 🙂

So, may your next experience be better.🙂

Wish you luck. ☘️