Hello.
If I may....
Do you perhaps need help too? What's going on?
Feel free to let us know; my colleagues from the Complaint Team are ready to give it a look if necessary.
My last 2payouts of 800/300 were payed on the next day on my card I used to deposit my first 3 payouts took 3 full working days plus there was bank holidays and weekends so it took 6/7days
Hello, you can read what players say in this thread. I think it's a mix, some took longer and others shorter.
Anyway, I would say that it definitely shouldn't take as long as it is now, a month. What did the casino say to you and what reason did they give for waiting so long? Are you already verified with the casino or was it not necessary yet?
Still, I would probably think about lodging a complaint and our team would try to help you somehow.
But before that I need to know answer to these questions so I'm sure we can at least try to help.
Let me know if you would consider such an option. 🙂
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