I'm sorry, but it looks like the other user deleted all the posts in the thread, so you've been left alone here, unfortunately.
Surely let us know, though, how all this is going and what the support will do to solve the situation.
So, it looks like they couldn't fix the error, probably.
Do you have any information from the casino regarding all this?
Tell us in what state your withdrawal is, please. Or perhaps it would be better if you described the whole situation, how it stands exactly.
I've had this problem before. On November 29th, at around 8:24 AM, I played the game Chilli Picante with my remaining balance. The stake was 50 cents. Free spins appeared, but they didn't load. This problem has persisted ever since. And suddenly, the game disappeared two days ago. Support always gives a standard reply, but no real help is forthcoming.
I understand.
So, have you thought about filing a complaint here? Perhaps our team could help somehow. 🤔
I see the complaint now; this was a good call and I certainly hope our colleagues will find away to help out.
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