Hey, just a heads-up — FatPirate Casino doesn’t have a proper license, and there are quite a few complaints about delayed withdrawals and poor support. If you're having trouble with them, I’d recommend filing a complaint through Casino Guru or AskGamblers. Might help get things moving.
Good luck — hope it gets sorted!
Hey, just a heads-up — FatPirate Casino doesn’t have a proper license, and there are quite a few complaints about delayed withdrawals and poor support. If you're having trouble with them, I’d recommend filing a complaint through Casino Guru or AskGamblers. Might help get things moving.
Good luck — hope it gets sorted!
A truly terrible casino with terrible support. After four days, I still haven't received a payout, and when I continued playing on 50-cent bets, I got free spins on Chilli Picante. The game then froze, and I've been waiting for support for ten hours now.
Richtig schlechtes Casino und schlechter Support. Nach 4 Tagen immer noch keine Auszahlung und alsnich weitergespielt habe auf 50 Cent kamen Freispiele bei Chilli picante. Das spielt hat sich aufgehangen und seit 10 Stunden warte ich auf Hilfe vom support
Hey, as far as withdrawing money is concerned, if you read the other posts, you'll see that sometimes the wait is longer than you might think. So I would prepare myself for that now.
As for the bonus in the game you mentioned, did you manage to resolve it with support or not?
And how long could that take? Does it matter whether it's in crypto or via bank transfer?
No, the problem has existed for two days. Support was supposed to get back to me, but neither my game history is updating so I can't send the ID, nor is the game working.
Und wie lange kann das Dauer ? Ist es dann egal ob in Krypto oder per Bank?
Nein das Problem besteht seit 2 Tagen Support wollte sich eigentlich melden aber weder mein spielverlauf wird aktualisiert sodass ich die ID senden kann noch geht das Spiel
It definitely depends on the payment method. Crypto should be faster, but as I said, sometimes players wait up to two weeks at this casino.
I see that the bonus issue still hasn't been resolved. Did they say they would get back to you? It was the weekend, so it's possible they didn't deal with it.
Hello, no, the bonus request still isn't working because I'm supposed to send the betting ID, which isn't possible since the payment history hasn't been updated since November 28th, and I played on November 29th. Nothing is being answered or processed yet.
Hallo nein die bonusanfrage geht immer noch nicht da ich die wett ID schicken soll was auch nicht geht da der Zahlungsverlauf nicht aktualisiert wird seit dem 28.11. und ich habe am 29.11. gespielt. Es wird immer noch nichts beantwortet oder bearbeitet
But this should be visible in the casino system somehow. If you continue to have problems and no one responds to you and nothing is resolved, be sure to get back to me and we will try to assist you.
I've been trying to solve this problem for three days now, and nothing has changed. The 29th and 30th of November aren't showing up for me, and the game still isn't loading the free spins. Support just keeps saying it will take time, but three days?
Ich probiere seit 3 Tagen das Problem zu lösen und es ändert sich nichts. Der 29. und auch der 30.11. wird mir nicht angezeigt und das Spiel lädt nach wie vor nicht die Freispiele. Der Support vertröstet nur mit Zeit aber 3 Tage?
Did they also tell you some estimated time? Or just they told you it will take in general and you don't know? If they do some investigation it can be more than few days. If they are doing it also with the game provider, maybe they wait for them and their result. Did they mention something like that?
Well, if there is an error, it is clear that progress will not continue.
If you do not hear from us within a few days, please contact me and we will try to help you with a complaint.
Do you have any screenshots of the conversation or what happened in the game?
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