Hey, just a heads-up — FatPirate Casino doesn’t have a proper license, and there are quite a few complaints about delayed withdrawals and poor support. If you're having trouble with them, I’d recommend filing a complaint through Casino Guru or AskGamblers. Might help get things moving.
Good luck — hope it gets sorted!
Hey, just a heads-up — FatPirate Casino doesn’t have a proper license, and there are quite a few complaints about delayed withdrawals and poor support. If you're having trouble with them, I’d recommend filing a complaint through Casino Guru or AskGamblers. Might help get things moving.
Good luck — hope it gets sorted!
A truly terrible casino with terrible support. After four days, I still haven't received a payout, and when I continued playing on 50-cent bets, I got free spins on Chilli Picante. The game then froze, and I've been waiting for support for ten hours now.
Hey, as far as withdrawing money is concerned, if you read the other posts, you'll see that sometimes the wait is longer than you might think. So I would prepare myself for that now.
As for the bonus in the game you mentioned, did you manage to resolve it with support or not?
And how long could that take? Does it matter whether it's in crypto or via bank transfer?
No, the problem has existed for two days. Support was supposed to get back to me, but neither my game history is updating so I can't send the ID, nor is the game working.
It definitely depends on the payment method. Crypto should be faster, but as I said, sometimes players wait up to two weeks at this casino.
I see that the bonus issue still hasn't been resolved. Did they say they would get back to you? It was the weekend, so it's possible they didn't deal with it.
Hello, no, the bonus request still isn't working because I'm supposed to send the betting ID, which isn't possible since the payment history hasn't been updated since November 28th, and I played on November 29th. Nothing is being answered or processed yet.
But this should be visible in the casino system somehow. If you continue to have problems and no one responds to you and nothing is resolved, be sure to get back to me and we will try to assist you.
Did they also tell you some estimated time? Or just they told you it will take in general and you don't know? If they do some investigation it can be more than few days. If they are doing it also with the game provider, maybe they wait for them and their result. Did they mention something like that?
Well, if there is an error, it is clear that progress will not continue.
If you do not hear from us within a few days, please contact me and we will try to help you with a complaint.
Do you have any screenshots of the conversation or what happened in the game?
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