Fairspin Casino - general discussion (page 5)

Hm I saw that it is quite a more complex case and currently waiting for the decision of the regulator, so I'm curious how it will develop. 

Anyway, do you have any experience with this casino or not ? 🙂

It is worth noting that the casino itself does not verify documents. This is done by the third-party service Sumsub. And on the other hand, the fact that they don’t have enough staff worries me; if you can’t ensure normal handling of clients’ personal data, then I think you shouldn’t deal with serious things in principle.

Well, I'd prefer to see a third-party verification tool as a neutral or, if you like, a fair way to verify accounts sooner and without delaying casino staff, which may focus on handling payouts instead 🙂.

But this is just my opinion, and I'm glad you shared yours.

Do you perhaps have any idea whether this people shortage might be just temporary?

Believe me, it's just an honest question.

Well, that's what I meant. If you outsource such a procedure as checking documents to a third-party organization, this means that you do not spend time on this; therefore, you only make a final verdict based on the data that the verification organization provided you, which should not take much time. And besides, if you look at Fairspin’s rating on your website, it is quite high and it would be funny if such a reputable company has problems with staff. Don't you think so?

It certainly is, I think it was just an idea of what might be behind your delayed verification and not a fact. 

However, I also agree with what you said and if it was outsourced to some other organization, the casino would have more time to deal with, for example, withdrawals. 

Nevertheless, even according to your complaint, you managed to verify and withdraw the money in 2 days. Yet, you also think that it was not very convenient for you and according to you it could have taken even longer if you had not made the effort. 

So finding a faster casino seems to be a topical issue for you, or am I wrong ? 

They do not withdraw funds for more than 10 days. I think it’s obvious that this is not a suitable rating for this casino

Haha 10 days what a joke. bro in days id spend that money 10x already.

I don't mess with sites that don't cash me out instantly.

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Hi, did the casino give you a reason why you can't withdraw money ? Do you already have an account verified here, please ? Did you play with the bonus ?

However we give casinos 14 days to resolve the withdrawal process, so if nothing happens, you can file a complaint with us. 

I'll wait for a reply

Scum! 99% looses and not only once. More the 50 times ive played here and ZERO WINNINGS!

Hi, unfortunately casinos always have an advantage over players who lose their money here sooner or later. It's true, but I wouldn't say right from the start a casino has to be a scam. 

Nevertheless, if you feel like you're not doing so well and you're just losing money all the time, it's probably best to take a break and not play, so you don't lose any more money unnecessarily. Or do you have another opinion ? 

I noticed you addressed about ten players with this friendly recommendation. Pardon my manners, but could you support it with a screenshot showing your successful withdrawals?

You know, gambling is a very competitive industry, and even though I have no reason not to believe you, I prefer to be straight. Players usually don't act like this, so your cooperation is appreciated.

The last time I saw such a high level of quite similar engagement, no screenshots were provided.

I appreciate your understanding and upholding transparency. 🙏