Etheryl.io Casino - general discussion (page 3)

Thanks Radka, my fear with this casino is that they’re creating accounts on behalf of players and blaming them for multi accounts and then point the finger at their terms and conditions, which is basically fraud on their end. I can guarantee you i never created any other accounts with this casino so im curious what evidence they have.

Hey, I believe you and I understand that from your perspective there must be some other explanation simply because you are sure nothing wrong happened on your side. Makes sense, of course.

I'd like to say that from the perspective of our Fair Gambling Codex, which is sort of a manual for values applied while resolving complaints, duplicate or multiple account matters are more about the context and possible advantage involved.

I don't want to spam you with long posts, but perhaps the topic proves to be interesting enough:

"...each case should be considered separately. If the casino finds out that one player has created five separate accounts and claimed the full bonus amount on each of them, it is likely that this is a bonus abuser, and the casino has every right to penalize them. On the other hand, if a casual player mistakenly creates two accounts, only plays with one of them and doesn't even claim the bonus, the casino shouldn't penalize them just because it has a rule that can be used against them."

(https://casino.guru/guide/fair-gambling-codex-for-casinos#duplicate-accounts)

Hey Radka, absolutely and i understand for those who abuse which also makes sense, but in my case i never duplicated any accounts so for them to blame me just not to pay is wrong..