Etheryl.io Casino - general discussion

If you want to discuss anything related to Etheryl.io Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hi everyone,

I’m posting here because I really need help and advice regarding an issue I’m facing with Etheryl.io Casino.

I currently have a withdrawal of $11,857 CAD that has been stuck in pending for over 48 hours.

Here’s what happened:

I requested a withdrawal, and it stayed pending

I was told the crypto withdrawal system is down and would be fixed within 1–3 hours

It has now been more than 48 hours, and there is still no resolution or clear update

During this time:

Communication has been very limited

At times, live chat has been offline

I have not been given any clear timeline

When I kept following up and mentioned that I may submit a complaint to Casino Guru if I don’t get answers, my account was suddenly placed under an internal review, and everything is now frozen.

I have been told this is a "standard procedure," but:

The timing feels very concerning (only after I raised a complaint)

I still don’t have any timeline for when this review will be completed

My withdrawal is still not processed

I have all the screenshots and proof of conversations and delays, and I’m fully willing to share them if needed.

At this point, I’m stressed and unsure what to do next. Has anyone experienced something similar with this casino? Any advice on how to proceed or speed things up would really help.

Also, if anyone from Casino Guru is reading this, I would really appreciate your guidance and support on this matter.

Thank you.

Sid